Work at uPaged

We hire for attitude over skills, fit over qualifications, and experience and enthusiasm trumps all (you just need to prove it to us in your application!).

You have:

Strong work ethic – you’re highly self-motivated, energetic and happy to take ownership of your role. You’re great with project management, managing deadlines, working autonomously and with the rest of the team. You’re up for a challenge. You get things done. You love showing your initiative.

Creativity – you’re good with finding cool ways of doing things without cutting corners or doing anything dodgy. You’re all about next-level quality and doing things better than the rest while solving complex problems in a simple way. You’re mindful of our start-up status. 

Communication – you’re good with getting and giving feedback, you’re level-headed, and a whizz at documenting what you do. You’re cool in a crisis, and methodical and systematic in your approach. You’re not afraid to speak up, question things and propose alternate solutions. You can take direction from more senior team members.

Growth mindset – you love staying abreast of the latest development tools, programming techniques and computing equipment and you’re happy to share your intel with the team.

Attention to detail – goes without saying really, but nothing goes unnoticed by you. You’re risk-averse and your code is meticulous. You like to get it done the right way the first time around. Big picture thinking is a bonus.

Loyalty – we’re big on people who get what we do, why we’re doing it and those who genuinely want to be part of something that is shaking up a market that is steeped in old-fashioned ways. You’re in it for the long haul, just like the rest of the crew.

• We’re a tech company, led by a non-tech founder (who is all over the tech), so you’ve got to be pretty tech-savvy to join us. we’re often dealing with non-tech users and customers … so you always need to be able to see things from their point of view.

• We’re in the business of solving problems, so your communication and customer service skills are top-notch, no matter what your role is

• None of our roles are for the faint-hearted – our roles are diverse, busy, and we all take a sleeves-rolled-up approach to whatever needs to be done within the team, so a level of flexibility and adaptability is needed. You’re not afraid to dive in to get the job done, whatever that job may be at that time

• You love technology, you’re excited about working in a buzzy, busy, creative and sometimes challenging startup environment

• You’re happy to speak up and share your ideas, and you’re not afraid of picking up the telephone, or making considered decisions, sometimes on the fly

• You can take direction and follow through in a timely manner, and equally, you see what needs to be done, and you can just get on with it without waiting for someone to tell you what to do

• Organised? it’s a given, along with high attention to detail – you don’t miss a thing, and if you code for us, it’s impeccable

• Yes, we’re a startup, but we don’t have arcade games, free food, rock climbing walls, bean bags or nap pods, and we don’t do merch. We do have a great coffee machine, a single-minded mission, a great crew and a heck of a lot of fun working together to change the world of work for healthcare talen

• The health and safety of our people is paramount, and collectively, our team has agreed to public health recommendations on covid-19 vaccinations. Our expectation and that of our customers is that all our people are fully covid-19 vaccinated or have a valid medical exemption from doing so

Our office is part of a rather groovy and thriving co-working hub in Darlinghurst, Sydney, and we work from home around business needs with team members typically spending 2 days a week in the office

We start our day with a standup at 9:00 am sharp which helps keep everyone informed. We usually end the week with a Friday Retrospective (virtual and/or IRL) at lunchtime on Friday so we can decompress together about the week that was

We work on iOS.

We don’t expect you to know how to use any the following, but it’s a bonus if you can:

Our Tech Stack and Tools:

• Node.js (Backend)
• React.js (Frontend)
• MongoDB
• AWS
• Sendgrid
• OneSignal
• Atlassian (Bitbucket, Jira & Confluence)
• React Native
• CI/CD Pipelines and Automation
• WordPress, and, of course, our proprietary (and very clever) tech

Sure, you’ll generally need to have some skills and experience, but we place an equal value on fit with our team and vibe, your enthusiasm, and we seek out those who can add value to our whole organisation with skills and experience we don’t have. We especially rate those who show initiative (show us yours in your application!)

We read every application carefully – please make sure you read the section below about ‘What Happens After You Apply’.

We take inclusion and diversity seriously. We live our values and foster a culture of transparency, integrity, collaboration, curiosity, quality, and creativity. Please take the time to read through our position on diversity and inclusion. And if you require adjustments to our recruitment process to support you, or in your potential new workplace to help you thrive at uPaged, please let us know.

Our full-time remote team members work exclusively for uPaged. While we fully appreciate that some full-time team members may have side gigs, our expectation is that uPaged is your main job.

Team members who are based outside of Australia work with sufficient time zone overlap so that they can attend our daily stand-ups, our evening sprint planning meetings and our weekly retrospectives held at midday on Friday.

We work to Sydney, Australia working hours (Australian Eastern Standard Time) and start our working day with a 9:00 am standup.

We don’t work with overseas outsourcing agencies or overseas workers acting as agents who pass work engagements onto other parties, rather, we directly engage and work with individuals.

We do not pay Australian pay rates to overseas team members, rather, we pay competitive location-based rates considering your skills, experience and qualifications.

Hybrid working at uPaged means you usually attend the office twice a week on Monday and Thursday, and/or other days as required by your manager. The rest of time you may work from home.

It is our expectation that local team members complete their induction, orientation, on-the-job training and probationary period at our Sydney-based office for the duration of this period. After this, and/or a  period determined by your manager, you may move into hybrid working.

More flexible working arrangements may be considered at the completion of your probationary period, dependent on your role and the needs of your team and the business.

Call us old-fashioned, but we love a great cover letter. Make it human – we want to know all about you and your experience and how it relates to the role that you’re applying for,

To us, applying without a cover letter is like walking into a party, standing in the corner with your back to the room, and not saying ‘hi’ to people at the party. 

A great cover letter tells us why you want to work with us, and explains your interest in our tech; your experience with healthcare, marketplaces, or recruitment; any transferable skills you have, and explains any career gaps or tells us something that your resume may not.

Got a special superpower that adds value to your candidacy? Let us know in your cover letter.

Got a portfolio of work? Drop in your links.

Done unpaid work or have a hobby that adds value to your candidacy? Tell us all about it!

You can do all that in your cover letter. We really look forward to reading yours.

On your resume, we look for aptitude and proven experience – in paid or unpaid work – and we value diversity in skills and experience when it will add value to the work that we do.

We expect you to quantify or qualify your skills with facts and figures or examples – tell us about the impact your work had – what was the outcome, or the result?.

Want to get an edge over other candidates? Show us what you can do – don’t just tell us what you were paid to do.

We expect to receive a resume and a cover letter at a minimum with applications. If you have a portfolio of work, make sure you include the links in your resume or cover letter.

We will always acknowledge your application, even when we don’t have advertised vacancies. We will get back to you within 72 hours of your application. 

We typically have a 5-step process so we can get to know each other

1) Firstly, we will invite you to respond to specific questions explaining the type of experience you have, how much experience you have, and we will ask you to confirm other requirements as detailed in the job advertisement.

2) If you match our requirements for skills and experience, we will invite you to an informal phone chat. This telephone screening process enables us to clarify your experience and check that we’re a fit for each other.  

3) The next stage will involve a more formal interview over 30 – 45 minutes. We’ll usually do this via Google Meet or Zoom chat so we can discuss in detail the work you have done, your working style and preferences, and the type of work that really lights you up (and what doesn’t!). Expect us to ask you about specific situations and examples related to the work you have done. 

4) After this, we might invite you to a technical assessment which will take anywhere from 15 minutes to an hour depending on the role. Sometimes, we may do a technical assessment as a screen share so you can show us how you would complete a task in real-time. We’d always give you notice about this so you can brush up on your skills if needed. Other technical assessments will be given to you with plenty of notice and time to complete.  

5) Dependent on your location, if its a remote or locally-based role, and covid restrictions permitting,  we’ll have a final meet and greet in our office space in Surry Hills, Sydney, NSW, Australia.

You can reach out to our recruitment team at any time throughout the process to ask us any questions.

• Our people are our most valuable asset, and we acknowledge and value the unique skills and experience of everyone in our. Tell us about yours in your application and how it will add value to the role you’re applying for.

• At uPaged, we’re all connected by our single-minded vision and work together for the same reason – to transform the delivery of healthcare worldwide. It’s just as important to us that potential new joiners to our  team are as invested in the work we do and the impact we’re having as the wider team. 

• Show us in your application that you really want to work for us, and tell us why.

• Do you do some cool stuff outside of your day job that would enhance your application for a role with us? Show us! Share your projects with us. Or, feel feel to tell us in your cover letter how you think we can improve what we’re doing.

• Keep in touch with us during your application process – sometimes we’re juggling hundreds of applications and even though we try really hard not to, on occasion we may miss following up when we say we will (we’re human, after all!)

When you’re not offered a position with us, we will usually ask if we can keep your details on file in case another position becomes available that we’re recruiting for, that you may be better suited to.

If you have been through interviews with us and really want to join our team, we encourage you to keep in touch with your recruitment contact – things change in start-up world almost daily.

Come build the future of healthcare with us

Are you a mid-senior level Dev looking for your next challenge? Keen to join a growing and innovative health-rec-tech startup as we prepare to dominate the healthcare recruitment technology space?

We’re looking for a full-time, Sydney-based wingman/wingwoman/wingperson to work closely with of Head of Technology as we enter an extremely exciting and rapid period of growth.

ABOUT THE ROLE 

First and foremost, you’ll be developing software that our users need.

You will support our dev team which consists of our Head of Technology, 3 mid-level devs (1 frontend and 2 backend) and 3 junior devs (2 frontend and 1 backend).

You’ll have 3-5 years of full-time equivalent, genuine backend or full-stack experience with customer-facing web applications.

You are a backend master with flawless code, and solve complex problems in simple clean ways. You’re all over solutions architecture and services. You don’t miss a beat when it comes to escalating and resolving critical issues.

You’re competent in and keen on Test-Driven Development (TDD) to build robust solutions. 

You’re commercially aware with a strategic mindset, and you can connect the dots taking into account where we currently are and where we want to be with our tech.

Project planning and time management is a strength, and you never miss a deadline. You’re comfortable working in sprints and agile.

You have been through one whole development cycle at least once. You’ve made a lot of mistakes and have learnt from them during this process.

You enjoy sharing your knowledge and experience with others in the team and are willing to coach and mentor more junior team members.

You’re not afraid to dive in to get the job done, whatever that job may be at that time and you’re cool with working in a fast-paced environment.

KEY RESPONSIBILITIES:

• Triaging platform bugs and errors, developing timely code fixes and releasing the solutions.
• Scoping, designing, building and maintaining REST APIs using Node.JS, TypeScript, and the Express framework.
• Scoping, designing, building and maintaining our cloud infrastructure stack on AWS using infrastructure as code (IaC / AWS CDK). This hosts both the frontend and backend of our applications.
• Build upon our serverless microservice architecture pattern on AWS Lambda, and a CI/CD approach to writing, testing and deploying code. This involves creating automated pipelines that build, test and deploy.
• Helping to encourage and work in a test-driven approach to development, primarily on the backend.
• Working closely with product team members and other relevant members of the business to keep teams aligned on business and product goals, and helping shape the tech roadmap that will bring us there.
• Collaborating with all other members of the team, and sharing knowledge, to help all members of the team become more effective and productive.
• Adopt best practice methodologies in coding, programming, designing applications and addressing functionality issues.

SKILLS

• Test-Driven Development (TDD)/automated unit testing/testing processes and frameworks
• RESTful APIs – Express/NestJS
• Strong Node.js/TypeScript
• Solid understanding of NoSQL databases (MongoDB)
• AWS: 2+ years of experience with using a broad range of AWS technologies (S3, ELB, IAM, EC2, SQS, SNS, Cloudwatch, Route53, Lambda, API Gateway) to develop and maintain an Amazon AWS-based cloud solution

• Strong debugging and troubleshooting skills

• Solid understanding of Data Structures and Algorithms

• Strong React.js

• HTML, CSS & Javascript (ES6)

Experience in a start-up going through scale-up is a bonus, as is, experience with Microservices, CI/CD Pipelines and Automation.

OUR STACK AND TOOLS WE USE

Our stack comprises of React.js | React Native | Node.js | Typescript | AWS | Lambda | MongoDB | CircleCi | OneSignal | Sendgrid | Atlassian (Bitbucket, Jira, Confluence) | Smartlook | Stripe API

We work on Macs so you’re ok with MacOS | Ontraport | Excel/GoogleSheets | Word/GoogleDocs | Powerpoint/GoogleSlides | Trello | Canva | Slack | FreshDesk | LiveChat | WordPress | Squarespace | Google Analytics, and of course, our proprietary (and very clever) tech.

ABOUT YOU:

You:

• Have a willingness to lead and guide others

• Will have an insatiable desire to see uPaged succeed and continually improve

• Ask lots of questions and challenge the status quo

• Have an abundance of energy, enthusiasm and positivity

• Are willing to learn new software and programs as well as research and introduce new solutions to improve our tech

• Thrive in a dynamic, collaborative environment and you’re comfortable navigating ambiguity

• Find creative problem-solving, fulfilling and challenging

• Are self-motivated, entrepreneurial, and eager to learn, even if that means self-paced and self-initiated learning

• Adapt quickly to changing priorities and user and customer needs

• Have a clear, warm, professional, engaging and informative style

• Use your initiative rather than waiting for instruction

ABOUT US:

We’re shaking up the way nurses, doctors and allied healthcare workers source work opportunities perfectly matched to their needs, and how hospitals and healthcare facilities fill gaps in their workforce.

uPaged is the first online marketplace of its kind in the world, connecting the healthcare workforce in a more informed and meaningful way.

Some call it HealthRecTech (aka Healthcare Recruitment Tech) but it’s a marketplace – we liken it to Amazon (think marketplace); Uber (for its convenience), and Hinge (for its informed decision-making) in a mash-up with TripAdvisor (for its feedback loop of 2-way ratings and testimonials).

We call it uPaged because, in healthcare, you only page the specialists.

We enjoy working alongside a fun and awesome crew of talented, highly self-motivated and driven humans, who share a passion for technology and shaping the future of healthcare service delivery.

WHAT WE OFFER

Salary: Dependent on experience

Employee Stock Ownership Plan: Generous ESOP scheme after a qualifying period.

Hybrid Work Environment: This role is for a Sydney-based candidate. We work from home around business needs but expect that you can join the team in the office up to twice a week.

Flexibility: Our usual business hours are 9:00 am to 5:30 pm Monday to Friday. We have daily team standups at 9:00 am Monday to Thursday and on Friday at lunchtime that aren’t negotiable; however, all requests for a level of flexibility outside of these hours will be considered.

Tools: We’ll set you up with the tech and tools you need to do your job in the office and remotely.

Need to know: We’re vaccinated. It’s our expectation that new joiners to our team are too.

GOT ANY QUESTIONS BEFORE YOU APPLY?

We’re happy to help. For an informal chat call, James on 0424 297 616 between 10:00 am and 2:00 pm Monday to Friday.

HOW TO APPLY:

Want to really win us over? Show us your Git and/or send us a cover letter to catriona@uPaged.com and tell us what your superpower is and why you think you’d be a great fit for uPaged.

Part-time Content Creator

Come build the future of healthcare with us

Are you all about exceptional marketing and communications and engaging users and customers with clever copy? Do you want a challenging role that allows you to take a lead on creating brilliant content for our users (healthcare talent) and customers (healthcare organisations)? Are you bursting with ideas about how to do things better when it comes to marketing and communications, and using technology to help get you there? Keen to join a growing and innovative health-rec-tech startup? If so, we have the perfect job for you.

ABOUT US:

We’re shaking up the way nurses, doctors and allied healthcare workers source work opportunities perfectly matched to their needs, and how hospitals and healthcare facilities fill gaps in their workforce.

uPaged is the first online marketplace of its kind in the world, connecting the healthcare workforce in a more informed and meaningful way

Some call it HealthRecTech (aka: Healthcare Recruitment Tech) but it’s a marketplace – we think of it as Amazon (think marketplace), Uber (for its convenience) and Hinge (for its informed decision-making) in a mash-up with TripAdvisor (for its feedback loop of 2-way ratings and testimonials).

We call it uPaged, because in healthcare, you only page the specialists

We enjoy working alongside a fun and awesome crew of talented, highly self-motivated and driven humans, who share a passion for technology and shaping the future of healthcare service delivery.

ABOUT THE ROLE: Your mission is to help grow our presence with engaging, relevant, and clever content for social media, long-form blogs on our website, landing pages, lead magnets, EDMs and monthly newsletters so that our brand and image is boosted, and so that we attract, convert and retain more users and customers. Sounds fun, right? It is!

You’ll be creating content for both sides of our marketplace, which serves healthcare organisations (B2B) (our paying customers), and healthcare workers (B2C) (our users).

You’ll work closely with another Marketing Team Member, as well as others across the team to manage and develop our content calendar, help with content strategy, and in time, you’ll step in to respond to incoming enquiries via Live Chat, within our community, and our social media channels.

Your remit will cover 4 main tasks, and support the founder as required:

1) Content Creation: (80% of the role) you’ll come up with great ideas about how to better what we already do. You’re all over SEO-enhanced copy as you’ll be writing for our blog, sales pages, landing pages (WordPress); social media (Facebook, Instagram, LinkedIn); and you love getting creative with graphics, imagery, and/or videos (Canva). You’ll help write, design and create B2B and B2C collateral (presentations, flyers) to support our Business Development and Customer Success efforts.

2) Content Distribution: (20% of the role)we’re talking daily social media posts (native posting and/or scheduled); ad hoc email communications and weekly EDMs, monthly newsletters, and annual reviews via our CRM (Ontraport)

TOOLS WE USE:

We don’t expect you to be able to use all of these already, but it’s a bonus if you do.

We work on Macs so you’re ok with iOS | Ontraport | Excel/GoogleSheets | Word/GoogleDocs | Powerpoint/GoogleSlides | Sendgrid | Trello | Canva | Slack | Zendesk | FreshDesk | LiveChat | Facebook Business | WordPress | Squarespace | DiiB | Google Analytics | Confluence | Jira | and of course, our proprietary (and very clever) tech.

ABOUT YOU:

Marketing and communications are your superpowers and content creation is your thing.

Like the rest of our people at uPaged, you’ll have:

• an insatiable curiosity about the effectiveness of what is being posted and its engagement, and seek to continually improve upon it.
• an appetite for new and current events, and creating topical content.
• an abundance of energy, enthusiasm and positivity.
• a clear, warm, professional, engaging and informative communication style.

You:

• can read the (digital) room really well and pick up on the genuine vibe within our community and other groups to help inform content.
• are willing to learn new software and programs as well as research and introduce new solutions to improve our marketing and communications.
• thrive in a dynamic, collaborative environment and you’re comfortable navigating ambiguity.
• find creative problem-solving fulfilling and challenging.
• are self-motivated, entrepreneurial, and eager to learn, even if that means self-paced and self-initiated learning.
• adapt quickly to changing priorities and user and customer needs.
• like to use your initiative rather than wait for instruction.

We’re looking for a person who has:

• a minimum of 12 months full-time equivalent of content creation experience or you can provide us with a portfolio of your work that demonstrates your expeirence.
• 12+ months experience in writing SEO-enhanced copy – blog posts, webpages, EDMs, social media posts, newsletters, presentations, newsletters etc.

Healthcare/Nursing/Medical experience is preferable but it’s not a deal-breaker if you don’t have it.

WHAT WE OFFER:

Salary: Dependent on experience. Generous ESOP scheme after a qualifying period.

Hours: Part-time with a level of flexibility after a probationary period, although our 9:00 am team standup isn’t negotiable.

Hybrid Work Environment: This is a location-based role so you must be able to pop into our office when needed (usually once or twice a week). Our office is part of a rather groovy and thriving co-working hub in Surry Hills, and we work from home around business needs.

Tools: We’ll set you up with the tech (MacBook) and tools you need to do your job in the office and remotely.

GOT ANY QUESTIONS BEFORE YOU APPLY?

We’re happy to help. For an informal chat call Catriona on 0450 892 167 between 10:00 and 6:00 pm Monday to Friday.

HOW TO APPLY:

Email your resume and write us a great cover letter telling us all about you – send it to Catriona – catriona@uPaged.com

Want to really win us over? Tell us what your superpower is in your cover letter and why you think you’d be a good fit for uPaged.

To find out more about how we hire, visit our careers page: https://upaged.com/work-with-us

PLEASE NOTE: You must have full Australian Work Rights. We do not offer sponsorship or relocation for this role. This is a work-from-home and office-based role, and it is our expectation that you will work in the office until the completion of your onboarding period.

QA Tester | Manual Software Tester – Full-time

Come join Australia’s most exciting technology startup and build the future of the healthcare workforce with us. 

Are you looking for your next challenge? Keen to join a growing and innovative health-rec-tech startup as we prepare to dominate the healthcare recruitment technology space during an extremely exciting and rapid period of growth? We’re looking for someone with at least 1-year of full-time equivalent, genuine manual software testing experience with customer-facing web applications.

ABOUT THE ROLE: We’re looking for someone to take ownership of testing under the direction of our Product Manager and Lead Developer. You will perform all aspects of product testing including manual Functional, Regression, Smoke, Performance, Usability, System and Integration.

You will learn our app inside and out. You’ll test processes and interrogate our mobile app and web-based platform so that we know our code is flawless when new releases of our super cool tech go live.

You’ll establish, document and execute test cases, reports, plans and results to measure and improve the quality of the software being tested. You’ll ensure the software meets defined functional specifications.

You’ll review and analyse results, identify where faults or bugs occur, gain oversight into the reasons for return-to-fix and work with our amazing product manager and developers to address any issues.

You’ll develop and maintain our defect register to record defects, and then analyse test results against software releases. You’ll manage the bug reporting process, working closely with the business to gather details of customer reported bugs, test bugs to try to isolate the problem, assign to the appropriate developers, and test once fixed.

SKILLS:

● Strong troubleshooting skills

● Excellent attention to detail

● Good knowledge of Cross Browser and Device Testing

● Strong verbal and written English communication and a demonstrated ability to interact with colleagues at all levels

● Able to identify and troubleshoot bugs/errors as soon as they arise

● Confident in owning a process and identifying ways to continuously improve existing processes

● Proficient in writing detailed documentation of testing processes and reporting findings

Experience in a start-up going through scale-up is a bonus

OUR STACK AND TOOLS WE USE:

We don’t expect you to know how to use the following, but it’s a bonus if you can:

Our stack comprises of React.js (Frontend)| React Native | Node.js (Backend) | Typescript | AWS | MongoDB | OneSignal | Sendgrid | Atlassian (Bitbucket, Jira, Confluence) | Smartlook | Stripe API We work on Macs so you’re ok with MacOS | Ontraport | Excel/GoogleSheets | Word/GoogleDocs | Powerpoint/GoogleSlides | Trello | Canva | Slack | FreshDesk | LiveChat | WordPress | Squarespace | Google Analytics, and of course, our proprietary (and very clever) tech.

ABOUT YOU:

You don’t miss a beat when it comes to escalating and resolving critical issues.

Project planning and time management is a strength, and you never miss a deadline.

You’re comfortable working in sprints.

You enjoy sharing your knowledge and experience with others in the team.

You’re not afraid to dive in to get the job done, whatever that job may be at that time and you’re good at working in a fast-paced environment.

You:

● Will have an insatiable desire to see uPaged succeed and continually improve

● Ask lots of questions and challenge the status quo

● Have an abundance of energy, enthusiasm and positivity

● Are willing to learn new software and programs as well as research and introduce new solutions to improve our tech

● Thrive in a dynamic, collaborative environment and you’re comfortable navigating ambiguity

● Find creative problem-solving, fulfilling and challenging

● Are self-motivated, entrepreneurial, and eager to learn, even if that means self-paced and self-initiated learning

● Adapt quickly to changing priorities and user and customer needs

● Have a clear, warm, professional, engaging and informative style

● Use your initiative rather than waiting for instruction

● Have a willingness to assist and guide other engineers within the domain of testing

ABOUT US:

We’re shaking up the way nurses, doctors and allied healthcare workers source work opportunities perfectly matched to their needs, and how hospitals and healthcare facilities fill gaps in their workforce.

uPaged is the first online marketplace of its kind in the world, connecting the healthcare workforce in a more informed and meaningful way. Some call it HealthRecTech (aka Healthcare Recruitment Tech) but it’s a marketplace – we liken it to Amazon (think marketplace); Uber (for its convenience), and Hinge (for its informed decision-making) in a mash-up with TripAdvisor (for its feedback loop of 2-way ratings and testimonials). We call it uPaged because, in healthcare, you only page the specialists. We enjoy working alongside a fun and awesome crew of talented, highly self-motivated and driven humans, who share a passion for technology and shaping the future of healthcare service delivery.

WHAT WE OFFER:

Salary: TBC

Work from Home: This role is for a Philippines-based candidate.

Working hours: Our usual business hours are 9:00 am to 5:30 pm (AEDT) Monday to Friday. We have daily team stand-ups at 9:00 am Monday, 10:30 am Tuesday to Thursday, and on Friday at lunchtime that aren’t negotiable.

WHAT YOU NEED: a) access to a mobile device that you can test on (Android or iOS, but if you have both this is preferred)

b) you must have a stable fixed broadband internet service – sorry, hot-spotting off a mobile device will not work in this role

c) your own computer / laptop

d) a private space that you can work from, where you can work uninterrupted during the day.

HOW TO APPLY:

Apply here: https://forms.gle/UzLaYUnDdrH74Nbk9 AND, email your resume to Charlotte – charlotte@uPaged.com

Want to really win us over? Send us a cover letter and tell us what your superpower is and why you think you’d be a good fit for uPaged.

 Come build the future of healthcare with us

Are you looking for your next challenge? Keen to join a growing and innovative health-rec-tech startup as we prepare to dominate the healthcare recruitment technology space during an extremely exciting and rapid period of growth?

We’re looking for someone Sydney-based, with at least 2-3 years of full-time equivalent, genuine automated and manual testing experience with customer-facing web applications.

About the Role:

This is a newly created role so we’re looking for someone to take ownership of testing under the direction of our Lead Developer.

You will gradually introduce a suite of automated tests including regression, functional, unit, integration, contract, performance, load, sanity, system and stress tests, and work with the Product Manager on UAT.

You will develop new testing processes and enhance existing ones so that we know our code is flawless when new releases of our super cool tech go live.

You’ll establish, document and execute test cases, scripts, reports, plans and results to measure and improve the quality of the software being tested.

You’ll review and analyse results, identify where faults or bugs occur, gain oversight into the reasons for return-to-fix and work with our amazing developers to address any issues.

You’ll develop and maintain our defect register to record and analyze test results against software releases.

Skills You Need:

• HTML, CSS & Javascript (ES6)
• Good knowledge of React.js and Node.js
• Strong skills with one or more of Jest, Mocha, Jasmine, Puppeteer, Selenium, Karma, Cypress.io
• Automated unit testing/testing processes/Test Driven Development (TDD) and frameworks
• Strong debugging and troubleshooting skills
• Good knowledge of Cross Browser and Device Testing
• API Testing
• Unit, Integration, System, Load and Security Penetration testing

Experience in a start-up going through scale-up is a bonus, as is, experience with CI/CD Pipelines and Automation.

Our Stack and Tools:

Our stack comprises of React.js (Frontend)| React Native | Node.js (Backend) | Typescript | AWS | MongoDB | OneSignal | Sendgrid | Atlassian (Bitbucket, Jira, Confluence) | Smartlook | Stripe API

We work on Macs so you’re ok with MacOS | Ontraport | Excel/GoogleSheets | Word/GoogleDocs | Powerpoint/GoogleSlides | Trello | Canva | Slack | FreshDesk | LiveChat | WordPress | Google Analytics, and of course, our proprietary (and very clever) tech.

About You:

You don’t miss a beat when it comes to escalating and resolving critical issues.

Project planning and time management is a strength, and you never miss a deadline. You’re comfortable working in sprints.

You enjoy sharing your knowledge and experience with others in the team.

You’re not afraid to dive in to get the job done, whatever that job may be at that time and you’re good at working in a fast-paced environment.

You:

• Will have an insatiable desire to see uPaged succeed and continually improve
• Ask lots of questions and challenge the status quo
• Have an abundance of energy, enthusiasm and positivity
• Are willing to learn new software and programs as well as research and introduce new solutions to improve our tech
• Thrive in a dynamic, collaborative environment and you’re comfortable navigating ambiguity
• Find creative problem-solving, fulfilling and challenging
• Are self-motivated, entrepreneurial, and eager to learn, even if that means self-paced and self-initiated learning
• Adapt quickly to changing priorities and user and customer needs
• Have a clear, warm, professional, engaging and informative style
• Use your initiative rather than waiting for instruction
• Have a willingness to assist and guide other engineers within the domain of testing

What We Offer:

Salary: $85K

Employee Stock Ownership Plan: Generous ESOP scheme after a qualifying period.

Hybrid Work Environment: This role is for a Sydney-based candidate. We work from home around business needs but expect that you can join the team in the office up to twice a week.

Flexibility: Our usual business hours are 9:00 am to 5:30 pm Monday to Friday. We have daily team standups at 9:00 am Monday to Thursday and on Friday at lunchtime that isn’t negotiable, however, all requests for a level of flexibility outside of these hours will be considered.

Career Development and Training: Grow with us and find your future roles within our team. Multiple opportunities to build your experience and learn new skills on the job and/or through formal and informal hard and soft skills training.

Tools: We’ll set you up with the tech and tools you need to do your job in the office and remotely.

Need to know: We’re vaccinated. It’s our expectation that new joiners to our team are too.

We are not offering sponsorship for this role, nor will we process applications from candidates who are based overseas or seeking fully remote work – this is a location-based role. As stated above, you need to be able to attend our office in Sydney.

GOT ANY QUESTIONS BEFORE YOU APPLY? We’re happy to help. For an informal chat, call James on 0424 297 616 between 10:00 am and 2:00 pm Monday to Friday.

How to Apply:

Email your resume and cover letter to Catriona – catriona@uPaged.com

Want to really win us over? Show us your Git and/or send us a cover letter and tell us what your superpower is and why you think you’d be a good fit for uPaged.

Hospital Account Representative – Full Time

Come join Australia’s most exciting technology startup and build the future of the healthcare workforce with us. 

About us:

We’re uPaged, and we are shaking up the way nurses, doctors and allied healthcare workers source casual shifts, and how hospitals and healthcare facilities fill gaps in their contingent workforce. 

uPaged is the first online marketplace of its kind in the world, connecting the healthcare workforce in a more informed and meaningful way. 

Inspired by Amazon and its marketplace, by Uber for its convenience, and by Hinge for the informed decision-making it enables, we call it uPaged, because in healthcare, you only page the specialists.

We are based in Darlinghurst, Sydney, and enjoy working alongside a fun and awesome crew of talented, highly self-motivated and driven humans, who share a passion for technology and shaping the future of healthcare service delivery in Australia.

About the role:

Your mission: to convert hospitals and aged care facilities who have just joined uPaged into paying customers as quickly as possible, and to ensure their service needs continue to be met. 

Your remit will cover 2 main areas:

• Onboarding: (50% of the role) – working with our Hospital Sales Representative to onboard new hospitals and aged care facilities by conducting remote training and in-facility demonstrations to show hospital workforce managers how to to our cool tech – how to list vacant shifts and term contracts, how to invite nurses to shifts, how to cancel shifts and applicants, how to sign off timesheets, how to give post-shift feedback and make the best use of the uPaged platform, its services and products.

• Account Management: (50% of the role) – providing these customers with ongoing service, support and opportunities to increase their use of uPaged to maximise retention, cross-sell and upsell opportunities within their facility so uPaged is used by every possible department within a healthcare organisation. You will develop robust and loyal relationships with customers so our service is deeply embedded into the organisation. You will work with our Data Analyst to review shift data for our hospitals and use that to forge discussions around change with our customers and educate them to make the best use of our marketplace.

As a member of the Growth Team, you will work most closely with our people in Sales, Business Intelligence and Data Analysis, Marketing, Talent Service & Support, the Head of Growth, and the CEO.

What you will do: 

• onboard new facilities to the platform
• conduct product demonstrations
• perform training 
• conduct monthly customer check-ins and quarterly customer reviews to proactively ensure usage continuation and compile usage reports for your customers
• gather feedback from customers for case studies, product improvements and enhancements
• solve customer problems, troubleshoot issues and provide technical support for our customers
• monitor customer usage to identify any service dropouts and remediate them immediately
• follow up with facility managers to ensure timesheets are signed off so nurses can be paid
• ideate and work with marketing to develop new collateral to support account management 
• keep abreast of industry trends to identify new opportunities
• compile monthly reports on your activity and sales achieved for internal reporting, and
• work with our data analyst to craft intelligent insights to share with our customers.

Our ideal candidate:

You are tech-savvy.

You have a track record of success in hospital and healthcare account management, building relationships with healthcare workforce managers, and procurement, in public and private hospitals, aged care facilities and healthcare organisations. 

A nursing, healthcare background or healthcare recruitment agency experience is a bonus, as is an understanding of healthcare workforce issues in public and private hospitals. 

You have a sense of urgency about the work to be done. You are highly self-motivated and love a challenge. 

The phone is your friend – you love talking to people, chatting through issues, and solving healthcare workforce challenges. 

You:

• are passionate about nurses and helping them find brilliant employment opportunities with hospitals that respect their skills and experience
• are single-minded about providing exceptional ongoing after-sales service
• are empathetic and professionally respectful and have an informative communication style
• find creative problem-solving fulfilling and challenging
• thrive in a dynamic, collaborative environment and you’re comfortable with ambiguity
• are self-motivated and eager to learn, even if that means self-paced and self-initiated learning
• adapt quickly to changing priorities and customer needs
• use your initiative over instruction – ie: when there’s a problem, you crack on and do your best to find a solution
• see the bigger picture and connect the dots between sales, customer experience and our other business areas

Skills you need:

In order to be successful in this role, you will demonstrate:

• exceptional customer service skills
• high-level proficiency in the use of technology – we’re a tech company, so this isn’t negotiable
• wow all the way – brilliant interpersonal, communication and customer service skills
• strong relationship-building skills – you can quickly build rapport, and have a friendly and professional demeanour
• an ability to remain organised and retain high attention to detail – no matter what
• critical thinking and problem-solving skills
• an ability to take direction and follow through in a timely manner, and use your initiative
• you’re a team player all the way

Tools We Use:

We don’t expect you to be able to use any or all of these already, but it’s a bonus if you do.

FreshDesk | Ontraport | Excel/GoogleSheets | Word/GoogleDocs | Powerpoint/GoogleSlides | Trello | Slack | Confluence | Jira | and in time, you’ll be an expert in our proprietary (and very clever) tech.

What We Offer:

Salary: Dependent on experience + Super

Employee Stock Ownership Plan: We’re all invested in our success. Join our employee share option plan (ESOP) after a qualifying period.

Hybrid Work Environment: We work from home and our office in Surry Hills. Our usual business hours are 9:00 am to 5:30 pm Monday to Friday. Office days are Monday and Thursday. We have daily team stand-ups at 9:00 am Monday to Thursday and on Friday at lunchtime – these aren’t negotiable. 

Career Development and Training: Grow with us and find your future roles within our team. Multiple opportunities to build your experience and learn new skills on the job and/or through formal and informal hard and soft skills training. As we increase our customer base, you have the opportunity to grow and develop a career pathway with us.

Tools: We make sure you have all the tools you need to work efficiently, effectively and productively, in the office and at home.

Need to know: 

• You must be Sydney-based for this role
• We’re a startup tech company, often dealing with non-tech users and customers and led by a non-tech founder (who is actually all over the tech)
• We’re vaccinated. It’s our expectation that new joiners to our team are too
• We are not offering sponsorship for this role, nor will we process applications from candidates who are based overseas or seeking fully remote work
• We’re looking for someone who can hit the ground running and bring skills and experience to the team that we don’t already have
• Any application instructions form part of our screening process

Nice to know:

• We work on Macs so you’re ok with MacOS (but most of our customers work on Windows)
• We work from the office on Monday and Thursday, and work from home the rest of the time, however, we expect you to be office-based for the first 12 weeks while you learn about your role and what we do

Got any questions before you apply?

We’re happy to help. For an informal chat, call Catriona on 0450 892 167 between 10:00 am and 6:00 pm Monday to Friday.

How to apply:

Email your resume to Charlotte – charlotte@uPaged.com

Want to really win us over? Send us a cover letter and tell us what your superpower is and why you think you’d be a good fit for uPaged.

ABOUT YOU

Our ideal applicant has at least 2 years work experience in user experience and user interface design; has a strong passion for solving complex design challenges, and has a strong portfolio of work demonstrating product designs that have achieved business results and created true value for customers.

The 2 main remits of this role are:

1. User experience design (UX)

2. User interface design (UI)

We’re looking for someone who sits at the intersection of all our technology assets and works with the teams responsible for technology development and growth.

The remit is expected to be as follows:

• User Experience Design (UX): 50% of the role – you’ll work closely together with our product manager and development team to define and implement solutions for the product direction, visuals and experience. Our expectation is that you will conceptualise original ideas that bring simplicity and user friendliness to complex design roadblocks. You’ll need to collaborate cross-functionally to maintain a level of design consistency and coherence across the platform.The goal here is to make our products usable, enjoyable and accessible for our users. You’ll achieve this by doing everything from research, developing user flows, storyboards, running ideation sessions, considering the information architecture and content strategy, and creating wireframes for the proposed solution. Key to doing this well is presenting your designs and justifying design decisions to stakeholders.

• User Interface Design (UI): 50% of the role – you will translate concepts, user research, flows and wireframes into mobile and web visual designs that lead to intuitive, aesthetically pleasing experiences that delight users. Designs should demonstrate the best experience through understanding and analysis of the user’s behaviour. You’ll create interactive prototypes to demonstrate your designs to the relevant teams and create high fidelity, annotated wireframes which represent the final product ready to be handed over to the developers. To do this well, you’ll need to be able to bring together user needs, business goals and technical realities through application of UX best practices, tools and documentation. Part of this involves establishing and promoting design guidelines, best practices and standards.

SKILLS:

A bachelor degree in a UX-related field is highly desirable, in addition to having the following diverse set of skills:

• UX design experience – a strong portfolio showcasing end-to-end UX design work and proficiency in design tools such as Figma, Miro, Whimsical and good old fashioned pen and paper!
• User research – able to conduct research effectively and able to understand who our users are, what they need and what would delight them, so that we can make products that are aligned with their needs.
• Information architecture – understanding of responsive design, accessibility and design systems. This involves organising information in an understandable manner applicable to our website, app and other systems that tie in with that.
• Wire-framing – able to define the elements that need to be present from page to page, including all the interface components that are needed for all possible interactions
• Prototyping and usability testing – ensure there is a match between a system and its users before construction on the final product begins. Once problems have been identified, you will be required to go through several iterations before landing on a design that meets both business and user goals.
• Visual communication – able to make things clickable, establish visual hierarchy, using typography and colour theory to your advantage.
• Native mobile app and web UI design – experience developing beautiful, build-ready designs for web and mobile apps.
• Design handover – working closely with developers to effectively handover you visual designs to make them come to life!
• Developing and maintaining a design system – creating a set of standard, reusable design components for our web and mobile apps.

Having a basic understanding of application development and coding skills is considered a plus/bonus. Knowing the fundamentals of coding will help you to design wireframes, prototypes and user interfaces that can be built, which in turn will ease the load on our development team.

ABOUT YOU:

As our UI/UX Designer, you will have a well-rounded combination of soft, design and transferable skills that ensures that you can complete the varied tasks that come with this job. Most important is being exceptional at identifying and understanding specific user problems and designing products and services to address these problems in a way that centralises the user.

Healthcare experience is a plus, but not required.

In addition, our ideal person would possess the following list of attributes:

• Empathetic
• Curious
• Analytical and data savvy
• Critical thinking
• Collaboration
• Time management
• Agile
• Communication
• Presentation
• Prioritisation
• Time management

Time available – you should be available 20 hours per week at a minimum and be available to come into our office at least 1 day a week.

ABOUT US:

As one of a team of 21, your role will be multifaceted with valuable opportunities to build your experience and learn new skills on the job. This isn’t a role for the faint-hearted – the role is diverse, busy, and we all take a sleeves-rolled-up approach to whatever needs to be done within the team, so a level of flexibility and adaptability so that you can jump in and help on other projects or roles within the team is needed.

You’ll be supporting the growth and development of our cool tech solution for the healthcare workforce. Some call it HealthRecTech (aka: Healthcare Recruitment Tech) but it’s a marketplace – we think of it as Amazon, Uber and Hinge in a mash-up with TripAdvisor.

In addition, we also hire for fit with our team and vibe, experience, enthusiasm and those who show initiative (show us yours in your application!)

We’re in the business of solving problems, and that’s your superpower too.

We work in a buzzy, busy, creative and sometimes challenging startup environment.

Employee benefits include an employee share option scheme.

Yes, we’re a startup, but we don’t have arcade games, free food, rock climbing walls, bean bags or nap pods, and we don’t do merch. We do have a great coffee machine, a single-minded mission, a great crew and a heck of a lot of fun working together to change the world.

Employment: Initial 6-month contract with an option to transition to permanent on completion of the 6-month probationary period.

OUR STACK AND TOOLS WE USE:

• Ontraport
• Zapier
• SendGrid
• Trello
• Canva
• Slack
• LiveChat
• Google Workspace
• Figma
• Miro
• Whimsical
• DiiB
• Google Analytics
• WordPress
• Atlassian (Bitbucket, Jira & Confluence)

Tech Stack

• Node.js (Backend)
• React.js (Frontend)
• Typescript
• MongoDB
• AWS
• Stripe API
• OneSignal
• And of course, our proprietary (and very clever) tech.

OFFER:

Employee Stock Ownership Plan: Generous ESOP scheme, vested periodically over 4 years.

Hybrid Work Environment: This role is for a Sydney-based candidate. We work from home around business needs but expect that you can join the team in the office up to twice a week.

Flexibility: Our usual business hours are 9:00 am to 5:30 pm Monday to Friday. We have daily team stand-ups at 9:00 am Monday to Thursday and on Friday at lunchtime – these aren’t negotiable.

Career Development and Training: Grow with us and find your future roles within our team. Multiple opportunities to build your experience and learn new skills on the job and/or through formal and informal hard and soft skills training.

Tools: We’ll set you up with the tech and tools you need to do your job in the office and at home.

Salary: Dependent on experience + super.

HOW TO APPLY:

Any application instructions form part of our screening process.

Check out our careers page at https://upaged.com/work-at-upaged for more info.

Then, email charlotte@uPaged.com with:

1) send your resume

2) a 1-page cover letter telling us

• why you think you’re a great fit for uPaged;
• what your superpower is, and how that will help you in the job at uPaged

ABOUT YOU

Our ideal applicant has at least 5 years of post-graduate work experience or more; has a strong passion for education, and a strong track record of successfully managing complex projects.

The Education Project Manager role has 3 main remits: 

1. Education Management
2. Project Management and 
3. People management

We’re looking for someone who sits at the intersection of all our technology assets, our Founder and the rest of our user and customer-facing business areas. 

In this role, you will be responsible for the planning, implementation, and tracking of a portfolio of education projects, ensuring they are delivered on-time, within scope, and within budget. 

The remit is expected to be as follows:

1. Education Management: 50% of the role – responsible for managing education-focused projects in collaboration with our Founder, Product Manager/Designer, Development Lead and their teams and our healthcare facilities. You will assess the educational needs of various health institutions, communities, and health professionals to ascertain, and implement best practice programs that meet the training needs of the health facilities. One of your main focus points will involve redesigning and optimising our onboarding program for healthcare facilities, including the creation of a resource center and/or LMS platform to help provide streamlined resources and support for new users. To excel at this, you will need to stay ahead of changes to new laws and regulations to ensure that healthcare facilities comply with the rules and regulations in the healthcare field. Additionally, you will develop and maintain collaborative partnerships with local educators, health organisations, healthcare professionals and communities to meet objectives, and targets, and improve program delivery.
2. Project Management: 30% of the role – create education strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI. You will ensure stakeholders are informed of investment planning, changes, and execution progress across the portfolio. You will develop detailed project plans to track progress, and you will ensure that all projects are delivered on time, within scope and within budget.

1. People Management: 20% of the role – you will need to be able to manage a wide range of external and internal stakeholders, including our Developer Lead and their team, to allocate workloads, the workflow of our internal staff, and negotiate and agree delivery timeframes. In doing so, you’ll need to ensure that projects run smoothly and on schedule. As such, we are looking for someone with excellent project management skills to make sure that everyone is on track to meet those deadlines. 

SKILLS:

A bachelor degree in a related field, such as education, business and/or public health administration, nursing or project management is required. An MBA in this or a related field would be desired. 

• Big picture thinker, able to see how all the individual pieces fit together, as well as have an in-depth knowledge of the healthcare industry. 
• Proven experience managing complex education projects, with a minimum of 5 years of experience in client-side project management. 
• Experience in the delivery of projects from inception to completion across the healthcare sector will be considered beneficial. 
• Demonstrated ability to quickly learn new processes, systems, etc.
• Excellent communication skills and strong interpersonal skills.
• Demonstrated project management skills, including effective negotiation skills and decision-making abilities. 
• Comfortable assisting in the start-up and delivery of projects across multiple sectors.
• Good existing clients, consultant, and contractor relationships in Australia.

ABOUT YOU:

As our Education Project Manager, you have lots of ideas grounded in education and knowledge of the marketplace. Your skills in planning and implementing these ideas are what make you an outstanding colleague and education business partner. You critically think through problems and communicate your ideas in a way that helps us compete. Your curiosity, love of learning, and active listening gives you a significant understanding of healthcare and business.

And, while you are a great teammate, you are also competitive; determined to achieve results and get things done.

Healthcare experience is a plus, but not required.

In addition, our ideal person would possess the following list of attributes:

• Interpersonal 
• Time management
• Communication
• Collaborative
• Leadership
• Strategic
• Tactical
• Flexible
• Analytical 
• Decisive
• Empathetic
• Curious
• Problem-solving skills

ABOUT US:

As one of a team of 21, your role will be multifaceted with valuable opportunities to build your experience and learn new skills on the job. This isn’t a role for the faint-hearted – the role is diverse, busy, and we all take a sleeves-rolled-up approach to whatever needs to be done within the team, so a level of flexibility and adaptability so that you can jump in and help on other projects or roles within the team is needed. 

You’ll be supporting the growth and development of our cool tech solution for the healthcare workforce. Some call it HealthRecTech (aka: Healthcare Recruitment Tech) but it’s a marketplace – we think of it as Amazon, Uber and Hinge in a mash-up with TripAdvisor.
In addition, we also hire for fit with our team and vibe, experience, enthusiasm and those who show initiative (show us yours in your application!)

We’re in the business of solving problems, and that’s your superpower too.

We work in a buzzy, busy, creative and sometimes challenging startup environment.

Employee benefits include an employee share option scheme.

Yes, we’re a startup, but we don’t have arcade games, free food, rock climbing walls, bean bags or nap pods, and we don’t do merch. We do have a great coffee machine, a single-minded mission, a great crew and a heck of a lot of fun working together to change the world.

Employment: Initial 6-month contract with an option to transition to permanent on completion of the 6-month probationary period.

OUR STACK AND TOOLS WE USE:

• Ontraport
• Zapier
• SendGrid
• Trello
• Canva
• Slack
• LiveChat
• Google Workspace
• Figma
• Miro
• Whimsical
• Google Analytics
• WordPress
• Atlassian (Bitbucket, Jira & Confluence)

Tech Stack

• Node.js (Backend)
• React.js (Frontend)
• Typescript
• MongoDB
• AWS
• Stripe API
• OneSignal
• And of course, our proprietary (and very clever) tech.

OFFER:

Employee Stock Ownership Plan: Generous ESOP scheme, vested periodically over 4 years.

Hybrid Work Environment: This role is for a Sydney-based candidate. We work from home around business needs but expect that you can join the team in the office up to twice a week.

Flexibility: Our usual business hours are 9:00 am to 5:30 pm Monday to Friday. We have daily team stand-ups at 9:00 am Monday to Thursday and on Friday at lunchtime – these aren’t negotiable.

Career Development and Training: Grow with us and find your future roles within our team. Multiple opportunities to build your experience and learn new skills on the job and/or through formal and informal hard and soft skills training.

Tools: We’ll set you up with the tech and tools you need to do your job in the office and at home.

HOW TO APPLY: 

Any application instructions form part of our screening process.

Check out our careers page at https://upaged.com/work-at-upaged for more info.

Then, email charlotte@uPaged.com with:

1) send your resume

2) a 1-page cover letter telling us

1) why you think you’re a great fit for uPaged;

2) what your superpower is, and how that will help you in the job at uPaged.

ABOUT YOU:

Our ideal applicant has at least 8 years post-graduate work experience or more.

The Product Manager will work across the 3 main remits of this role: 

1. Product Management
2. Project Management and 
3. User Experience Testing/Product Testing. 

We’re looking for someone who sits at the intersection of all our technology assets, our Founder and the rest of our user and customer-facing business areas. 

The role is responsible for the functionality of our digital assets –  identifying the user, customer needs and the larger business objectives that a product or feature will fulfill, articulating what success looks like for that feature or product, and ensuring that it delivers an outstanding user experience ,and that our digital assets feel intuitive and simple.

The remit is expected to be as follows:

Product Management: 60% of the role – you’re focused on delighting our customers and users. You’ll be abreast of user and customer needs and understand key drivers for the product. You’ll determine and manage product ideas and development priorities that will delight our customers and users, meet their needs, and assist the company in meeting its goals. You’ll be able to create simple design solutions using existing knowledge and our design library, and for more complex design challenges will work with our a UI and UX designer to create simple solutions to complex problems. You will prioritize features of greatest impact to our users, seeing user experience concepts realized through to production. You will interact with executive management to align product strategy with the overall business strategy, mission and goals. You will translate concepts, feedback and user research and product strategy into detailed requirements for prototyping and final development by engineering teams. You will ensure intuitive user experiences, and identify design problems and devise elegant solutions. Your solutions will include the information architecture and content strategy into the broader Product strategy. On top of that, you’ll be responsible for quality assurance of the product releases, with the support of a Quality Assurance Tester who will test development tickets prior to release, ensuring appropriate escalation to the Dev team where required, test the debugs, and make sure releases stay on track for the ultimate benefit of our users.

1. 
   Project Management: 20% of the role – create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI. You will ensure stakeholders are informed of investment planning, changes, and execution progress across the portfolio. You will develop detailed project plans to track progress and you will ensure that all projects are delivered on-time, within scope and within budget.

People Management: 20% of the role – you’ll work alongside our Lead Developer and their team to allocate workloads, the workflow of our internal staff, negotiate and agree delivery timeframes. You’ll oversee the work and management of a remote QA Tester.  On top of that, you’ll collaborate closely with engineering, business intelligence and data analyst, marketing, and sales teams in the development, QA, and release of products, and balance resources to ensure success for the entire organisation. 

SKILLS:

A bachelor degree in a technical field such as engineering and computer sciences, an MBA and a complementary certification within product management. Project Management qualification (PMP) is a plus.

• Technical strength is needed. Expert skills in development of user stories, Jira and Confluence management.
• Proficiency in product management skills, Agile processes, quick learning capability, self-starter, good communicator
• Demonstrated ability to quickly learn new processes, systems, etc.
• Excellent at taking and interpreting direction, especially in light of business products, process, and systems.
• Well-versed with Customer Journeys enhancements on Digital Platforms.
• Must be able to build a product backlog and plan for product releases as per GTM strategy.
• Recognise and love great products: you’re able to tell what makes one product loved by the user and customer and the other not.

ABOUT YOU:

As our Product Manager, you have lots of ideas grounded in research and knowledge of the marketplace. Your skills in planning and implementing these ideas are what make you an outstanding business partner and marketer. You critically think through problems and communicate your ideas in a way that helps us compete. Your curiosity, love of learning, and active listening gives you a significant understanding of healthcare and business.

And, while you are a great teammate, you are also competitive; determined to achieve results and get things done.

Healthcare experience is a plus, but not required.

In addition, our ideal person would possess the following list of attributes:

• Product & customer-obsessed
• Collaborative
• influential
• Strategic
• Tactical
• Data
• Analytical savvy
• Tech-savvy
• Decisive
• Flexible
• Empathetic
• Curious
• Problem-solving skills

OFFER:

Employee Stock Ownership Plan: Generous ESOP scheme, vested periodically over 4 years.

Hybrid Work Environment: This role is for a Sydney-based candidate. We work from home around business needs but expect that you can join the team in the office up to twice a week.

Flexibility: Our usual business hours are 9:00 am to 5:30 pm Monday to Friday. We have daily team stand-ups at 9:00 am Monday to Thursday and on Friday at lunchtime – these aren’t negotiable.

Career Development and Training: Grow with us and find your future roles within our team. Multiple opportunities to build your experience and learn new skills on the job and/or through formal and informal hard and soft skills training.

Tools: We’ll set you up with the tech and tools you need to do your job in the office and at home.

HOW TO APPLY: 

Any application instructions form part of our screening process.

Check out our careers page at https://upaged.com/work-at-upaged for more info.

Then, email charlotte@uPaged.com with:

1) your resume

2) a 1-page cover letter telling us a) why you think you’re a great fit for uPaged; b) what your superpower is, and how that will help you in the job at uPaged.

Come join Australia’s most exciting technology startup and build the future of the healthcare workforce with us. 

About the role:

Your mission: to secure and convert hospitals and aged care facilities into paying customers as quickly as possible, and to ensure their service needs continue to be met. Your remit will cover 2 main areas:

• Sales: (80% of the role) – winning new healthcare facility customers for uPaged according to agreed targets; identifying and qualifying new customer prospects and target markets to determine where and how uPaged can serve them; conducting outreach via phone and email; setting appointments with decision-makers; and conducting in-facility and remote demonstrations to show the savings hospitals will make by using the uPaged platform, its services and products 

• Account Management: (20% of the role) – providing the customers you win with service, support and opportunities to increase their use of uPaged to maximise retention, cross-sell and upsell opportunities within their facility so uPaged is used by every possible department within a healthcare organisation. You will develop robust and loyal relationships with customers so our service is deeply embedded into the organisation.

As a member of the Growth Team, you will work most closely with our people in Business Development, Business Intelligence and Data Analysis, Marketing, Talent Service & Support, the Head of Growth, and the CEO.

What you will do: 

• develop and execute strategies to grow sales in your territory
• identify healthcare facility prospects and qualify leads 
• convert prospects and leads into paying customers 
• conduct product demonstrations
• negotiate contracts, terms and conditions and any service level agreements
• perform service implementations and training 
• conduct monthly customer check-ins and quarterly customer reviews to proactively ensure usage continuation and compile usage reports for your customers
• gather feedback from customers for case studies, product improvements and enhancements
• solve customer problems, troubleshoot issues and provide technical support for our customers
• monitor customer usage to identify any service dropouts and remediate them immediately
• build healthcare organisation profiles on our platform
• follow up with facility managers to ensure timesheets are signed off so nurses can be paid
• leverage relationships for referrals into similar organisations and healthcare networks and feed this into marketing, the Head of Growth and the CEO
• improve our existing processes; implement and document new systems and processes
• respond to local, regional, state, and federal requests for tender, expressions of interest and similar and develop business-winning pitches, proposals and tenders
• work closely with the CEO to extend facility relationships into larger healthcare organisations and healthcare networks with private and public entities 
• ideate and work with marketing to develop new collateral to support sales activity
• keep abreast of industry trends to identify new opportunities, and
• compile monthly reports on your activity and sales achieved for internal reporting

Our ideal candidate:

You have a track record of success selling into healthcare management, healthcare workforce managers, and procurement, in public and private hospitals, aged care facilities and healthcare organisations. 

A healthcare background or healthcare recruitment agency experience is a bonus, as is an understanding of healthcare workforce issues in public and private hospitals. 

You have a sense of urgency about the work to be done. You are highly self-motivated and love a challenge. 

The phone is your friend – you love talking to people, chatting through issues, and solving healthcare workforce challenges. 

You:

• are doggedly determined to win new customers
• are single-minded about providing exceptional ongoing after-sales service
• are empathetic and professionally respectful and have an informative communication style
• find creative problem-solving fulfilling and challenging
• thrive in a dynamic, collaborative environment and you’re comfortable with ambiguity
• Are self-motivated and eager to learn, even if that means self-paced and self-initiated learning
• adapt quickly to changing priorities and customer needs
• use your initiative over instruction – ie: when there’s a problem, you crack on and find a solution
• see the bigger picture and connect the dots between sales, customer experience and our other business areas.

Skills You Need:

In order to be successful in this role, you will demonstrate:

• exceptional sales skills
• high-level proficiency in the use of technology – we’re a tech company, so this isn’t negotiable
• wow all the way – brilliant interpersonal, communication and customer service skills
• strong relationship-building skills – you can quickly build rapport, and have a friendly and professional demeanour
• an ability to remain organised and retain high attention to detail – no matter what
• critical thinking and problem-solving skills
• an ability to take direction and follow through in a timely manner, and to also use your initiative

Tools We Use:

We don’t expect you to be able to use any or all of these already, but it’s a bonus if you do.

FreshDesk | Ontraport | Excel/GoogleSheets | Word/GoogleDocs | Powerpoint/GoogleSlides | Trello | Slack | Confluence | Jira | and in time, you’ll be an expert in our proprietary (and very clever) tech.

What We Offer:

Salary: dependent on experience + Super 

Employee Stock Ownership Plan: We’re all invested in our success. Join our employee share option plan (ESOP) after a qualifying period.

Hybrid Work Environment: We work from home and our office in Surry Hills. Our usual business hours are 9:00 am to 5:30 pm Monday to Friday. Office days are Monday and Thursday, We have daily team stand-ups at 9:00 am Monday to Thursday and on Friday at lunchtime – these aren’t negotiable. 

Career Development and Training: Grow with us and find your future roles within our team. Multiple opportunities to build your experience and learn new skills on the job and/or through formal and informal hard and soft skills training. As we increase our customer base, you have the opportunity to grow and develop a career pathway with us.

Tools: We make sure you have all the tools you need to work efficiently, effectively and productively, in the office and at home.

Need to know: 

• We’re a startup tech company, often dealing with non-tech users and customers and led by a non-tech founder (who is actually all over the tech).
• We’re vaccinated. It’s our expectation that new joiners to our team are too
• We are not offering sponsorship for this role, nor will we process applications from candidates who are based overseas or seeking fully remote work
• We’re looking for someone who can hit the ground running and bring skills and experience to the team that we don’t already have
• Any application instructions form part of our screening process.

Nice to know:

• We work on Macs so you’re ok with MacOS
• We work from the office on Monday and Thursday, however, we expect you to be office-based for the first 12 weeks while you learn about your role and what we do

Got any questions before you apply?

We’re happy to help. For an informal chat, call Catriona on 0450 892 167 between 10:00 am and 6:00 pm Monday to Friday.

How to apply:

Email your resume to Catriona – catriona@uPaged.com
Want to really win us over? Send us a cover letter and tell us what your superpower is and why you think you’d be a good fit for uPaged

HR Generalist – Full Time

We’re looking for an HR Generalist with a sharp eye for detail, positive energy and a can-do attitude to work across a large range of duties and tasks within our operations function.

The role will work 50% of the time in uPaged and 50% in our sister business, uPaged, with whom we share office space in Surry Hills. This is an exciting role that will enable you to work across two of Australia’s most dynamic and rapidly scaling technology marketplaces as they expand nationwide.

A Bit About uPaged

We’re shaking up the way nurses, doctors and allied healthcare workers source work, and how hospitals and healthcare facilities fill gaps in their workforce. uPaged is the first online marketplace of its kind in the world, connecting the healthcare workforce in a more informed and meaningful way.

Inspired by Amazon and its marketplace, by Uber for its convenience, by Hinge for the informed decision-making it enables, and by TripAdvisor for its feedback loop of 2-way ratings and testimonials, we call it uPaged, because in healthcare, you only page the specialists.

We enjoy working alongside a fun and awesome crew of talented, highly self-motivated and driven humans, who share a passion for technology and shaping the future of healthcare service delivery.

A Bit About HeadBox

At HeadBox, our purpose is simple. We connect people and spaces to make brilliant things happen. But it’s not always been straightforward to hire or host at an amazing venue. In fact, prior to the company’s inception in 2015, it was the exact opposite. Our business was born from frustration at the outdated, slow, inefficient and time-consuming venue booking process that anyone looking to book a space had to endure.

Since then, we’ve uncovered more challenges faced by corporates, venue managers and people looking for venue space but our purpose has always remained the same. We’ve spent the last few years becoming obsessed with our customers and their problems so that we can build products, tools and features to make their lives easier. Think of it as human-kind event-tech. Our ecosystem of products make event and venue management simple, secure and transparent, whether you want to hire a space or host an event.

HeadBox Australia launched in 2020 led by Ali Lord, ex-Head of Events at Dentsu Aegis UK. In her previous role, Ali was one of the early adopters of the HeadBox Business technology and experienced first hand the benefits and efficiencies it provides corporations. Ali quickly knew this was a product she had to bring back to Australia.

HeadBox are now in the process of taking Australia by storm and are looking for a new team member to join us on this exciting journey.

The Role

Your role as HR Manager will be far from one-dimensional. This is a brand new role, so you’ll be developing on our startup foundations to help us and our people grow and scale. You will report to the CEOs of both businesses and you will be responsible for supporting our 33 people by creating and implementing human resource policies, procedures, processes and initiatives.

You’ll undertake a wide range of HR tasks, from full-cycle recruitment, to organising training, administering employee benefits and holidays and crafting HR policies. You will be lightening the load of HR-related work of our CEOs. You will use our Human Resources Information Systems to ensure all employee records are up-to-date and confidential. And you’ll also act as the main point of contact for employees’ queries on HR-related topics.

The goal is to ensure the HR operation runs smoothly and effectively to deliver maximum value to our businesses as a whole

Our teams of talented, motivated and intelligent individuals are extremely important to our growing businesses and we need to ensure we support and empower them every step of the way – from their first day, to shaping their careers and making their next challenge a breeze!

We are looking for a self-motivated people person who thrives in a fast-paced, growing startup environment.

Responsibilities

Processes and Policies:

• Create and implement human resource policies, procedures, processes and initiatives.
• Manage payroll confidentially, securely and accurately each month.
• Manage the various commission and bonus schemes, ensure appropriate approvals have been given before submitting them.

Recruitment:

• Manage the talent pipeline
• Manage the recruitment pipeline
• Source entry-level roles and use recruitment agencies for more senior roles
• Do first-round interviews where possible
• Manage the full recruitment process

AdHoc Tasks:

• Develop human resources solutions by collecting and analysing information; recommending courses of action.
• Improve manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solutions; coaching and counselling managers and employees.
• Complete special projects by clarifying project objectives; setting timetables and schedules; conducting research; developing and organising information.
• Prepare reports by collecting, analysing, and summarising data and trends.
• Protect HeadBox’s values by keeping information confidential.

Legal

• Ensure we comply with all HR regulations.
• Comply with legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.

Other Office Admin

• From time to time there may be other tasks which fall under your role. These could include:
• Helping with planning and running of internal events
• Support with expense claims for the CEOs

Requirements

We are looking for a candidate who demonstrates the following mandatory skills and experience:

• At least 3 years full-time experience in an HR management role
• Full Cycle Recruitment Performance Management
• Conflict Resolution
• Change Management
• Project Management & Reporting Skills
• Strong Coaching Skills
• AHRI qualifications and membership or equivalent
• Comprehensive knowledge of employment laws and practices.

Package and Perks

• Hours: Full-time
• Salary: Dependent on experience
• Status: Permanent
• Primary Location: Spaces Surry Hills; 111 Flinders Street
• 4 weeks annual leave per year based on your Ordinary hours of work.
• Employee Stock Ownership Plan: We’re all invested in our success. Join our employee share option plan (ESOP) after a qualifying period.

Hybrid Work Environment: We work from home and our office in Surry Hills.

Career Development and Training: Grow with us and find your future roles within our team. Multiple opportunities to build your experience and learn new skills on the job and/or through formal and informal hard and soft skills training. As we increase our customer base, you have the opportunity to grow and develop a career pathway with us.

Tools: We make sure you have all the tools you need to work efficiently, effectively and productively, in the office and at home.

Need to know:

We’re startup tech companies, often dealing with non-tech users and customers and led by non-tech founders (who are actually all over the tech).

We’re vaccinated. It’s our expectation that new joiners to our team are too

We’re looking for someone who can hit the ground running and bring skills and experience to the team that we don’t already have

Any application instructions form part of our screening process.

Nice to know: We work on Macs so you’re ok with MacOS

Got any questions before you apply?

We’re happy to help. For an informal chat, call Catriona on 0450 892 167 between 10:00 am and 6:00 pm Monday to Friday.

How to apply:

Email your resume to Catriona – catriona@uPaged.com

Want to really win us over? Send us a cover letter and tell us what your superpower is and why you think you’d be a good fit for us.

We are 100% committed to building a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability – we would love to hear from you.

Marketing Communications Assistant

Come build the future of healthcare with us

Are you all about exceptional marketing and communications and engaging users and customers with clever copy? Do you want a challenging role that allows you to take a lead on creating brilliant content for our users (healthcare talent) and customers (healthcare organisations)? Are you bursting with ideas about how to do things better when it comes to marketing and communications, and using technology to help get you there? Keen to join a growing and innovative health-rec-tech startup? If so, we have the perfect job for you.

ABOUT US:

We’re shaking up the way nurses, doctors and allied healthcare workers source work opportunities perfectly matched to their needs, and how hospitals and healthcare facilities fill gaps in their workforce.

uPaged is the first online marketplace of its kind in the world, connecting the healthcare workforce in a more informed and meaningful way

Some call it HealthRecTech (aka: Healthcare Recruitment Tech) but it’s a marketplace – we think of it as Amazon (think marketplace), Uber (for its convenience) and Hinge (for its informed decision-making) in a mash-up with TripAdvisor (for its feedback loop of 2-way ratings and testimonials).

We call it uPaged, because in healthcare, you only page the specialists

We enjoy working alongside a fun and awesome crew of talented, highly self-motivated and driven humans, who share a passion for technology and shaping the future of healthcare service delivery.

ABOUT THE ROLE: Your mission is to help grow our presence with engaging, relevant, and clever content for social media, long-form blogs on our website, landing pages, lead magnets, EDMs and monthly newsletters so that our brand and image is boosted, and so that we attract, convert and retain more users and customers. Sounds fun, right? It is!

You’ll be creating content for both sides of our marketplace, which serves healthcare organisations (B2B) (our paying customers), and healthcare workers (B2C) (our users).

You’ll work closely with another Marketing Team Member, as well as others across the team to manage and develop our content calendar, help with content strategy, and in time, you’ll step in to respond to incoming enquiries via Live Chat, within our community, and our social media channels.

Your remit will cover 4 main tasks, and support the founder as required:

1) Content Creation: (60% of the role) you’ll come up with great ideas about how to better what we already do. You’re all over SEO-enhanced copy as you’ll be writing for our blog, sales pages, landing pages (WordPress); social media (Facebook, Instagram, LinkedIn); and you love getting creative with graphics, imagery, and/or videos (Canva). You’ll help write, design and create B2B and B2C collateral (presentations, flyers) to support our Business Development and Customer Success efforts.

2) Content Distribution: (10% of the role)we’re talking daily social media posts (native posting and/or scheduled); ad hoc email communications and weekly EDMs, monthly newsletters, and annual reviews via our CRM (Ontraport)

3) SEO: (15% of the role) you’ll be able to build SEO into our soon-to-be relaunched WordPress website. You’ll help devise, plan and implement SEO strategies. You’ll be able to conduct competitor analysis, as well as index and benchmark. You will work on link building and outreach and your insight into this will contribute to UX, UI and conversions.

4) Analytics / Analysis: (15% of the role). You’ll collect customer data and analyse interactions and visits, and use this information to improve future marketing strategy and campaigns (Google and other analytics tools eg: DiiB).

TOOLS WE USE:

We don’t expect you to be able to use all of these already, but it’s a bonus if you do.

We work on Macs so you’re ok with iOS | Ontraport | Excel/GoogleSheets | Word/GoogleDocs | Powerpoint/GoogleSlides | Sendgrid | Trello | Canva | Slack | Zendesk | FreshDesk | LiveChat | Facebook Business | WordPress | Squarespace | DiiB | Google Analytics | Confluence | Jira | and of course, our proprietary (and very clever) tech.

ABOUT YOU:

Marketing and communications are your superpowers and content creation is your thing.

Like the rest of our people at uPaged, you’ll have:

• an insatiable curiosity about the effectiveness of what is being posted and its engagement, and seek to continually improve upon it.
• an appetite for new and current events, and creating topical content.
• an abundance of energy, enthusiasm and positivity.
• a clear, warm, professional, engaging and informative communication style.

You:

• can read the (digital) room really well and pick up on the genuine vibe within our community and other groups to help inform content.
• are willing to learn new software and programs as well as research and introduce new solutions to improve our marketing and communications.
• thrive in a dynamic, collaborative environment and you’re comfortable navigating ambiguity.
• find creative problem-solving fulfilling and challenging.
• are self-motivated, entrepreneurial, and eager to learn, even if that means self-paced and self-initiated learning.
• adapt quickly to changing priorities and user and customer needs.
• like to use your initiative rather than wait for instruction.

We’re looking for a person who has:

• a minimum of 12 months full-time equivalent of marketing and communications experience or you can provide us with a portfolio of your work that demonstrates your expeirence.
• an undergraduate degree
• 12+ months experience using Google Analytics
• 12+ months experience with SEO and WordPress websites
• 12+ months experience in writing SEO-enhanced copy – blog posts, webpages, EDMs, social media posts, newsletters, presentations, newsletters etc.

Healthcare/Nursing/Medical experience is preferable but it’s not a deal-breaker if you don’t have it.

WHAT WE OFFER:

Salary: dependent on experience. Generous ESOP scheme after a qualifying period.

Hours: 9:00 am to ~5:30 pm Monday to Friday with a level of flexibility after a probationary period, although our 9:00 am team standup isn’t negotiable.

Hybrid Work Environment: This is a location-based role so you must be able to pop into our office when needed (usually once or twice a week). Our office is part of a rather groovy and thriving co-working hub in Surry Hills, and we work from home around business needs.

Tools: We’ll set you up with the tech (MacBook) and tools you need to do your job in the office and remotely.

GOT ANY QUESTIONS BEFORE YOU APPLY?

We’re happy to help. For an informal chat call Catriona on 0450 892 167 between 10:00 and 6:00 pm Monday to Friday.

HOW TO APPLY:

Email your resume and write us a great cover letter telling us all about you – send it to Catriona – catriona@uPaged.com

Want to really win us over? Tell us what your superpower is in your cover letter and why you think you’d be a good fit for uPaged.

To find out more about how we hire, visit our careers page: https://upaged.com/work-with-us

PLEASE NOTE: You must have full Australian Work Rights. We do not offer sponsorship or relocation for this role. This is a work-from-home and office-based role, and it is our expectation that you will work in the office until the completion of your onboarding period.

Talent Service & Support Specialist 

Come build the future of healthcare with us

Don’t be fooled by the job title – this role is all about service, support, solutions and success for our users (Healthcare Practitioners) and customers (Healthcare Organisations). Your role is to make sure they have the most exceptional experience with every single interaction they have with uPaged.

About The Role:

Your remit will cover 3 main areas:

Onboarding and activation: nurturing our customers into our product, setting them up, and making sure they are using it.

Renewal and retention: partnering with our customers, helping them get value from our software to support retention and lower churn.

Advocacy and referral: meeting our customers’ individual needs and helping them achieve success with our product, which, in turn, will help drive recommendations.

You will be the voice of our business – the first point of contact for our  users (Healthcare Practitioners) and customers (Healthcare Organisations).

You will:

• provide product and service information to our users and customers by responding to incoming phone, email and live chat enquiries

• conduct telephone interviews with healthcare practitioners to qualify their work experience and to onboard them to the platform

• send communications through Ontraport – our customer relationship management (CRM) system

• solve user and customer problems, troubleshoot issues and provide technical support for our users and customers

• listen to, gather, record, action and analyse feedback, and complaints (they’re rare!)

• proactively pursue candidates to help them with creating their online profiles and initiate follow up via phone or email to ensure they are onboarded promptly

• nurture healthcare practitioners or hospital administrators through the registration process. onboard and activate new accounts for our users and customers

• review and approve candidates, ensuring mandatory compliance requirements are met

• build practitioner and healthcare organisation profiles

• following up practitioner timesheets to ensure they are completed in time for pay

• assist with data cleansing, and ongoing development of our CRM 

• record and report bugs from our app in Jira or Slack

• perform data entry tasks in relation to users and customers

• monitor and report on customer service performance and meet practitioner onboarding targets, and

• provide administrative support to the Founder as required.

About You:

Our ideal person::

• is single-minded about exceptional customer service.
• has a clear, empathetic, professionally respectful and informative communication style
• finds creative problem-solving fulfilling and challenging
• thrives in a dynamic, collaborative environment and is comfortable with ambiguity
• is self-motivated and is eager to learn, even if that means self-paced and self-initiated learning
• adapts quickly to changing priorities and customer needs
• uses their initiative over instruction – ie: when there’s a problem, you crack on and find a solution
• Sees the bigger picture and connects the dots between customer experience and our other business areas.

A nursing/healthcare background is a bonus, as is past customer service experience but it’s not a deal-breaker if you don’t have this experience or knowledge – we’re looking for a tech-savvy, fast learner with exceptional service skills. 

The phone is your friend – you love talking to people, chatting through issues, and solving caller’s tech challenges. 

Skills You Need:

In order to be successful in this varied role, you will demonstrate:

• high-level proficiency in the use of technology – we’re a tech company, so this isn’t negotiable.
• exceptional interpersonal, communication and customer service skills.
• strong relationship building skills – you can quickly build rapport, and have a friendly and professional demeanour.
• an ability to remain organised and retain high attention to detail – no matter what.
• critical thinking and problem-solving skills.
• an ability to take direction and follow through in a timely manner.

Tools We Use:

We don’t expect you to be able to use any or all of these already., but it’s a bonus if you do.

FreshDesk | Ontraport | Excel/GoogleSheets | Word/GoogleDocs | Powerpoint/GoogleSlides | Trello | Slack  | Confluence | Jira | and in time, you’ll be expert in our proprietary (and very clever) tech.

What We Offer:

Salary: Dependent on experience 

Employee Stock Ownership Plan: Generous ESOP scheme after a qualifying period.

Hybrid Work Environment: This role is for a Sydney-based candidate. We work from home around business needs but expect that you can join the team in the office up to twice a week.

Flexibility: Our usual business hours are 9:00 am to 5:30 pm Monday to Friday. We have daily team stand-ups at 9:00 am Monday to Thursday and on Friday at lunchtime – these aren’t negotiable.

Career Development and Training: Grow with us and find your future roles within our team. Multiple opportunities to build your experience and learn new skills on the job and/or through formal and informal hard and soft skills training.

Tools: We’ll set you up with the tech and tools you need to do your job in the office and remotely.

Need to Know:

• we work on Macs so you’re ok with MacOS
• we’re a startup tech company, often dealing with non-tech users and customers, and led by a non-tech founder (who is actually all over the tech).
• as one of a team of 13, your role will be multifaceted with valuable opportunities to build your experience and learn new skills on the job
• we’re vaccinated. It’s our expectation that new joiners to our team are too
• we are not offering sponsorship for this role, nor will we process applications from candidates who are based overseas or seeking fully remote work
• we work from the office on Monday and Thursday, however, we expect you to be office-based for the first 12 weeks while you learn about your role and what we do
• Sorry – this isn’t a role for new graduates – we’re looking for someone who can hit the ground running and bring skills and experience to the team that we don’t already have
• any application instructions form part of our screening process.

Got any questions before you apply? 

We’re happy to help. For an informal chat call Catriona on 0450 892 167 between 9:30 and 5:00 pm Monday to Friday.

How to Apply:

Email catriona@uPaged.com and

1) send your resume, as well as 

2) a 1-page cover letter telling us why you think you’re a great fit for us, what your superpower is, and how that will help you in the job at uPaged.

Come build the future of healthcare with us

This is a Front End Developer role, and our ideal candidate has at least 2 years’ experience. We welcome applications from recent graduates however we expect to see evidence of projects that you have worked on in your application to prove that you can do the job.

You must be Sydney-based and able to come into our Surry Hills office at least 2 days a week. You’ll work most closely with our Lead Dev and our growing local and off-shore team. 

This role is the perfect fit for someone looking to grow their career in a fast-paced environment while making a real impact on the future employment landscape for healthcare workers.

You’ll be building on our cool tech solution for the healthcare workforce. Some call it HealthRecTech (aka: Healthcare Recruitment Tech) but it’s a marketplace – we think of it as Amazon, Uber and Hinge in a mash-up with TripAdvisor.

What You’ll Do:

First and foremost, you’ll be developing software that our users need. You’ll also:

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimise our application for maximum speed and scalability
• Ensure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders

What You’ll Need:

You have a:

• Solid understanding of web markup, including HTML5, CSS3
• Basic understanding of CSS pre-processing platforms, such as LESS or SASS
• Solid  understanding of client-side scripting and JavaScript frameworks
• Good understanding of ReactJS
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Good understanding of State Management libraries, such as Redux and Recoil
• Solid understanding of cross-browser compatibility issues and ways to work around them.
• Solid understanding of Git

Our Stack and Tools:

• Node.js (Backend)
• React.js (Frontend)
• Typescript
• MongoDB 
• AWS
• Stripe API
• Sendgrid
• OneSignal
• Atlassian (Bitbucket, Jira & Confluence)
• Ontraport (CRM)
• And of course, our proprietary (and very clever) tech.

Need to know:

• We work on Macs so you’re ok with MacOS
• We’re a startup tech company, often dealing with non-tech users and customers, and led by a non-tech founder (who is actually all over the tech).
• As one of a team of 13, your role will be multifaceted with valuable opportunities to build your experience and learn new skills on the job.
• We’re vaccinated. It’s our expectation that new joiners to our team are too.
• We are not offering sponsorship for this role, nor will we process applications from candidates who are based overseas or seeking fully remote work. 

What we offer:

Salary: TBC + Super

Employee Stock Ownership Plan: Generous ESOP scheme after a qualifying period.

Hybrid Work Environment: This role is for a Sydney-based candidate. We work from home around business needs but expect that you can join the team in the office up to twice a week.

Flexibility: Our usual business hours are 9:00 am to 5:30 pm Monday to Friday. We have daily team stand-ups at 9:00 am Monday to Thursday and on Friday at lunchtime that isn’t negotiable, however, all requests for a level of flexibility outside of these hours will be considered.

Career Development and Training: Grow with us and find your future roles within our team. Multiple opportunities to build your experience and learn new skills on the job and/or through formal and informal hard and soft skills training.

Tools: We’ll set you up with the tech and tools you need to do your job in the office and remotely.

How to Apply:

We hire for attitude over skills, fit over qualifications, and experience and enthusiasm trump all (you just need to prove it to us in your application!).

If you’ve read this far, you should really read our career page to find out how to get your application noticed, and what the next steps are in our application process. 

Email your resume and cover letter to Catriona – catriona@uPaged.com

Want to really win us over? Show us your Git and/or send us a cover letter and tell us what your superpower is and why you think you’d be a good fit for uPaged. (See our tips on How We Hire (above)

Come build the future of healthcare with us

About the Role:

This is a Junior Developer role, and our ideal candidate has up to 3 years’ experience that has been gained in a corporate / commercial environment. We welcome applications from recent graduates without paid work experience, however, we expect to see evidence of projects that you have worked on in your application to prove that you can do the job.

You‘ll need to be Sydney-based and able to come into our Surry Hills office a couple of days a week. You’ll work most closely with our Lead Dev and our growing local and off-shore team. 

This role is the perfect fit for someone looking to grow their career in a fast-paced environment while making a real impact on the future employment landscape for healthcare workers.

You’ll be building on our cool tech solution for the healthcare workforce. Some call it HealthRecTech (aka: Healthcare Recruitment Tech) but it’s a marketplace – we think of it as Amazon, Uber and Hinge in a mash-up with TripAdvisor.

First and foremost, you’ll be developing amazing software that our users and customers need. 

Skills You Need:

You’ll have:

• Solid HTML, CSS & Javascript (ES6) skills
• Some exposure typescript (if not we can teach you on the job)
• AWS: experience with using a broad range of AWS technologies (eg: ElasticBeanstalk, EC2, ELB, S3, IAM, CloudWatch, CloudFront, Lambda, SNS, SQS) to develop and maintain an Amazon AWS based cloud solution, with an emphasis on best practice cloud security
• Experience in integrating RESTful API ideally express js
• 6 months to 1-year  web app development, ideally gained in a corporate/commercial environment
• Test-Driven Development (TDD)/automated unit testing/testing processes and frameworks
• Strong debugging and troubleshooting skills

BONUS POINTS FOR ANY OR ALL OF THE FOLLOWING:

• React Native
• Microservices
• CI/CD Pipelines and Automation

Our Stack and Tools:

• Node.js (Backend)
• React.js (Frontend)
• Typescript
• MongoDB 
• AWS
• Stripe API
• Sendgrid
• OneSignal
• Atlassian (Bitbucket, Jira & Confluence)
• Ontraport (CRM)
• And of course, our proprietary (and very clever) tech.

Need to know:

• We work on Macs so you’re ok with MacOS
• We’re a startup tech company, often dealing with non-tech users and customers, and led by a non-tech founder (who is actually all over the tech).
• As one of a team of 13, your role will be multifaceted with valuable opportunities to build your experience and learn new skills on the job.
• We’re vaccinated. It’s our expectation that new joiners to our team are too.
• We are not offering sponsorship for this role, nor will we process applications from candidates who are based overseas or seeking fully remote work. 

What We Offer:

Employee Stock Ownership Plan: Generous ESOP scheme after a qualifying period.

Hybrid Work Environment: This role is for a Sydney-based candidate. We work from home around business needs but expect that you can join the team in the office up to twice a week.

Flexibility: Our usual business hours are 9:00 am to 5:30 pm Monday to Friday. We have daily team stand-ups at 9:00 am Monday to Thursday and on Friday at lunchtime that isn’t negotiable, however, all requests for a level of flexibility outside of these hours will be considered.

Career Development and Training: Grow with us and find your future roles within our team. Multiple opportunities to build your experience and learn new skills on the job and/or through formal and informal hard and soft skills training.

Tools: We’ll set you up with the tech and tools you need to do your job in the office and remotely.

How to Apply:

We hire for attitude over skills, fit over qualifications, and experience and enthusiasm trump all (you just need to prove it to us in your application!).

If you’ve read this far, you should really read our career page to find out how to get your application noticed, and what the next steps are in our application process. 

Email your resume and cover letter to Catriona – catriona@uPaged.com

Want to really win us over? Show us your Git and/or send us a cover letter and tell us what your superpower is and why you think you’d be a good fit for uPaged. See our tips on How We Hire (above)

Come build the future of healthcare with us

Are you a mid-senior level Dev looking for your next challenge? Keen to join a growing and innovative health-rec-tech startup as we prepare to dominate the healthcare recruitment technology space?

We’re looking for a full-time, Sydney-based wingman/wingwoman/wingperson to work closely with our Lead Dev as we enter an extremely exciting and rapid period of growth.

ABOUT THE ROLE: First and foremost, you’ll be developing software that our users need. You will also plug the gap between our team of 2 on-shore junior devs, 3 off-shore devs and our Lead Developer.

You’ll have 3-5 years of full-time equivalent, genuine full stack experience with customer-facing web applications.

You are a Front End master with flawless code and slick UI design is your thing. You’re all over solutions architecture and design. You don’t miss a beat when it comes to escalating and resolving critical issues

You’re commercially aware with a strategic mindset, and you can connect the dots taking into account where we currently are and where we want to be with our tech

Project planning and time management is a strength, and you never miss a deadline. You’re comfortable working in sprints.

You have been through one whole development cycle at least once. You’ve made a lot of mistakes and have learnt from them during this process.

You enjoy sharing your knowledge and experience with others in the team and are willing to coach and mentor more junior team members, both on- and off-shore.

You’re not afraid to dive in to get the job done, whatever that job may be at that time and you’re cool with working in a fast-paced environment.

SKILLS:

• HTML, CSS & Javascript (ES6)
• Strong React.js and Node.js
• AWS: 2+ years of experience with using a broad range of AWS technologies (S3, ELB, IAM, EC2, SQS, SNS, Cloudwatch, Route53, Lambda, API Gateway) to develop and maintain an Amazon AWS based cloud solution
• RESTful APIs
• Test-Driven Development (TDD)/automated unit testing/testing processes and frameworks
• Strong debugging and troubleshooting skills
• Solid understanding of Data Structures and Algorithms
• Solid understanding of NoSQL databases (MongoDB)

Experience in a start-up going through scale-up is a bonus, as is, experience with Microservices, CI/CD Pipelines and Automation.

OUR STACK AND TOOLS WE USE:

Our stack comprises of React.js (Frontend)| React Native | Node.js (Backend) | Typescript | AWS | MongoDB | OneSignal | Sendgrid | Atlassian (Bitbucket, Jira, Confluence) | Smartlook | Stripe API

We work on Macs so you’re ok with MacOS | Ontraport | Excel/GoogleSheets | Word/GoogleDocs | Powerpoint/GoogleSlides | Trello | Canva | Slack | FreshDesk | LiveChat | WordPress | Squarespace | Google Analytics, and of course, our proprietary (and very clever) tech.

ABOUT YOU:

You:

• Have a willingness to lead and guide others
• Will have an insatiable desire to see uPaged succeed and continually improve
• Ask lots of questions and challenge the status quo
• Have an abundance of energy, enthusiasm and positivity
• Are willing to learn new software and programs as well as research and introduce new solutions to improve our tech
• Thrive in a dynamic, collaborative environment and you’re comfortable navigating ambiguity
• Find creative problem-solving, fulfilling and challenging
• Are self-motivated, entrepreneurial, and eager to learn, even if that means self-paced and self-initiated learning
• Adapt quickly to changing priorities and user and customer needs
• Have a clear, warm, professional, engaging and informative style
• Use your initiative rather than waiting for instruction

WHAT WE OFFER: 

Employee Stock Ownership Plan: Generous ESOP scheme after a qualifying period.

Hybrid Work Environment: This role is for a Sydney-based candidate. We work from home around business needs but expect that you can join the team in the office up to twice a week.

Flexibility: Our usual business hours are 9:00 am to 5:30 pm Monday to Friday. We have daily team standups at 9:00 am Monday to Thursday and on Friday at lunchtime that isn’t negotiable, however, all requests for a level of flexibility outside of these hours will be considered.

Career Development and Training: Grow with us and find your future roles within our team. Multiple opportunities to build your experience and learn new skills on the job and/or through formal skills training.

Tools: We’ll set you up with the tech and tools you need to do your job in the office and remotely.

Need to know We’re vaccinated. It’s our expectation that new joiners to our team are too.

GOT ANY QUESTIONS BEFORE YOU APPLY? We’re happy to help. For an informal chat call, James on 0424 297 616 between 10:00 am and 2:00 pm Monday to Friday.

To find out more about how we hire, visit our careers page: https://upaged.com/work-with-us

HOW TO APPLY:

Email your resume to Catriona – catriona@uPaged.com

Want to really win us over? Show us your Git and/or send us a cover letter and tell us what your superpower is and why you think you’d be a good fit for uPaged.

Time Zone Requirements for Remote Team MembersCome build the future of healthcare with us

Are you a mid-senior level Dev looking for your next challenge? Keen to join a growing and innovative health-rec-tech startup as we prepare to dominate the healthcare recruitment technology space?

You will work closely with our Lead Dev as we enter an extremely exciting and rapid period of growth.

ABOUT THE ROLE: First and foremost, you’ll be developing software that our users need. You will also plug the gap between our team of 2 on-shore junior devs, 3 off-shore devs and our Lead Developer.

You’ll have 3-5 years of full-time equivalent, genuine full stack experience with customer-facing web applications.

You are a Front End master with flawless code and slick UI design is your thing. You’re all over solutions architecture and design. You don’t miss a beat when it comes to escalating and resolving critical issues

You’re commercially aware with a strategic mindset, and you can connect the dots taking into account where we currently are and where we want to be with our tech

Project planning and time management is a strength, and you never miss a deadline. You’re comfortable working in sprints.

You have been through one whole development cycle at least once. You’ve made a lot of mistakes and have learnt from them during this process.

You enjoy sharing your knowledge and experience with others in the team and are willing to coach and mentor more junior team members, both on- and off-shore.

You’re not afraid to dive in to get the job done, whatever that job may be at that time and you’re cool with working in a fast-paced environment.

SKILLS:

• HTML, CSS & Javascript (ES6)
• Strong React.js and Node.js
• AWS: 2+ years of experience with using a broad range of AWS technologies (S3, ELB, IAM, EC2, SQS, SNS, Cloudwatch, Route53, Lambda, API Gateway) to develop and maintain an Amazon AWS based cloud solution
• RESTful APIs
• Test-Driven Development (TDD)/automated unit testing/testing processes and frameworks
• Strong debugging and troubleshooting skills
• Solid understanding of Data Structures and Algorithms
• Solid understanding of NoSQL databases (MongoDB)

Experience in a start-up going through scale-up is a bonus, as is, experience with Microservices, CI/CD Pipelines and Automation.

OUR STACK AND TOOLS WE USE:

Our stack comprises of React.js (Frontend)| React Native | Node.js (Backend) | Typescript | AWS | MongoDB | OneSignal | Sendgrid | Atlassian (Bitbucket, Jira, Confluence) | Smartlook | Stripe API

We work on Macs so you’re ok with MacOS | Ontraport | Excel/GoogleSheets | Word/GoogleDocs | Powerpoint/GoogleSlides | Trello | Canva | Slack | FreshDesk | LiveChat | WordPress | Squarespace | Google Analytics, and of course, our proprietary (and very clever) tech.

ABOUT YOU:

You:

• Have a willingness to lead and guide others
• Will have an insatiable desire to see uPaged succeed and continually improve
• Ask lots of questions and challenge the status quo
• Have an abundance of energy, enthusiasm and positivity
• Are willing to learn new software and programs as well as research and introduce new solutions to improve our tech
• Thrive in a dynamic, collaborative environment and you’re comfortable navigating ambiguity
• Find creative problem-solving, fulfilling and challenging
• Are self-motivated, entrepreneurial, and eager to learn, even if that means self-paced and self-initiated learning
• Adapt quickly to changing priorities and user and customer needs
• Have a clear, warm, professional, engaging and informative style
• Use your initiative rather than waiting for instruction

WHAT WE OFFER: 

Salary: We pay competitive rates, adjusted to your location.

Time Zone Requirements for Remote Team Members: You need to be able to work Sydney hours. Our usual business hours are 9:00 am to 5:30 pm Monday to Friday. We have daily team standups at 9:00 am Monday to Thursday and on Friday at lunchtime that isn’t negotiable, however, all requests for a level of flexibility outside of these hours will be considered.

Career Development and Training: Grow with us and find your future roles within our team. Multiple opportunities to build your experience and learn new skills on the job and/or through formal skills training.

GOT ANY QUESTIONS BEFORE YOU APPLY? We’re happy to help. For an informal chat call, James on 0424 297 616 between 10:00 am and 2:00 pm Monday to Friday.

To find out more about how we hire, visit our careers page: https://upaged.com/work-with-us

HOW TO APPLY:

Email your resume to Catriona – catriona@uPaged.com

Want to really win us over? Show us your Git and/or send us a cover letter and tell us what your superpower is and why you think you’d be a good fit for uPaged.

We pay competitive rates, adjusted to your location. Come build the future of healthcare with us

This is a Front End Developer role, and our ideal candidate has at least 2 years’ experience. We welcome applications from recent graduates however we expect to see evidence of projects that you have worked on in your application to prove that you can do the job.

You’ll work most closely with our Lead Dev and our growing local and off-shore team. 

This role is the perfect fit for someone looking to grow their career in a fast-paced environment while making a real impact on the future employment landscape for healthcare workers.

You’ll be building on our cool tech solution for the healthcare workforce. Some call it HealthRecTech (aka: Healthcare Recruitment Tech) but it’s a marketplace – we think of it as Amazon, Uber and Hinge in a mash-up with TripAdvisor.

What You’ll Do:

First and foremost, you’ll be developing software that our users need. You’ll also:

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimise our application for maximum speed and scalability
• Ensure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders

What You’ll Need:

You have a:

• Solid understanding of web markup, including HTML5, CSS3
• Basic understanding of CSS pre-processing platforms, such as LESS or SASS
• Solid  understanding of client-side scripting and JavaScript frameworks
• Good understanding of ReactJS
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Good understanding of State Management libraries, such as Redux and Recoil
• Solid understanding of cross-browser compatibility issues and ways to work around them.
• Solid understanding of Git

Our Stack and Tools:

• Node.js (Backend)
• React.js (Frontend)
• Typescript
• MongoDB 
• AWS
• Stripe API
• Sendgrid
• OneSignal
• Atlassian (Bitbucket, Jira & Confluence)
• Ontraport (CRM)
• And of course, our proprietary (and very clever) tech.

Need to know:

• We’re a startup tech company, often dealing with non-tech users and customers, and led by a non-tech founder (who is actually all over the tech).
• As one of a team of 13, your role will be multifaceted with valuable opportunities to build your experience and learn new skills on the job..

What we offer:

Salary: We pay competitive rates, adjusted to your location.

Time Zone Requirements for Remote Team Members: You need to be able to work Sydney hours. Our usual business hours are 9:00 am to 5:30 pm Monday to Friday. We have daily team standups at 9:00 am Monday to Thursday and on Friday at lunchtime that isn’t negotiable, however, all requests for a level of flexibility outside of these hours will be considered.

Career Development and Training: Grow with us and find your future roles within our team. Multiple opportunities to build your experience and learn new skills on the job and/or through formal and informal hard and soft skills training.

How to Apply:

We hire for attitude over skills, fit over qualifications, and experience and enthusiasm trump all (you just need to prove it to us in your application!).

If you’ve read this far, you should really read our career page to find out how to get your application noticed, and what the next steps are in our application process. 

Email your resume and cover letter to Catriona – catriona@uPaged.com

Want to really win us over? Show us your Git and/or send us a cover letter and tell us what your superpower is and why you think you’d be a good fit for uPaged. (See our tips on How We Hire (above)

Come build the future of healthcare with us

About the Role:

This is a Junior Developer role, and our ideal candidate has up to 3 years’ experience that has been gained in a corporate / commercial environment. We welcome applications from recent graduates without paid work experience, however, we expect to see evidence of projects that you have worked on in your application to prove that you can do the job.

You’ll work most closely with our Lead Dev and our growing local and off-shore team. 

This role is the perfect fit for someone looking to grow their career in a fast-paced environment while making a real impact on the future employment landscape for healthcare workers.

You’ll be building on our cool tech solution for the healthcare workforce. Some call it HealthRecTech (aka: Healthcare Recruitment Tech) but it’s a marketplace – we think of it as Amazon, Uber and Hinge in a mash-up with TripAdvisor.

First and foremost, you’ll be developing amazing software that our users and customers need. 

Skills You Need:

You’ll have:

• Solid HTML, CSS & Javascript (ES6) skills
• Some exposure typescript (if not we can teach you on the job)
• AWS: experience with using a broad range of AWS technologies (eg: ElasticBeanstalk, EC2, ELB, S3, IAM, CloudWatch, CloudFront, Lambda, SNS, SQS) to develop and maintain an Amazon AWS based cloud solution, with an emphasis on best practice cloud security
• Experience in integrating RESTful API ideally express js
• 6 months to 1-year  web app development, ideally gained in a corporate/commercial environment
• Test-Driven Development (TDD)/automated unit testing/testing processes and frameworks
• Strong debugging and troubleshooting skills

BONUS POINTS FOR ANY OR ALL OF THE FOLLOWING:

• React Native
• Microservices
• CI/CD Pipelines and Automation

Our Stack and Tools:

• Node.js (Backend)
• React.js (Frontend)
• Typescript
• MongoDB 
• AWS
• Stripe API
• Sendgrid
• OneSignal
• Atlassian (Bitbucket, Jira & Confluence)
• Ontraport (CRM)
• And of course, our proprietary (and very clever) tech.

Need to know:

• We’re a startup tech company, often dealing with non-tech users and customers, and led by a non-tech founder (who is actually all over the tech).
• As one of a team of 13, your role will be multifaceted with valuable opportunities to build your experience and learn new skills on the job.

What We Offer:

Salary: We pay competitive rates, adjusted to your location.

Time Zone Requirements for Remote Team Members: You need to be able to work Sydney hours. Our usual business hours are 9:00 am to 5:30 pm Monday to Friday. We have daily team standups at 9:00 am Monday to Thursday and on Friday at lunchtime that isn’t negotiable, however, all requests for a level of flexibility outside of these hours will be considered.

Career Development and Training: Grow with us and find your future roles within our team. Multiple opportunities to build your experience and learn new skills on the job and/or through formal and informal hard and soft skills training.

How to Apply:

We hire for attitude over skills, fit over qualifications, and experience and enthusiasm trump all (you just need to prove it to us in your application!).

If you’ve read this far, you should really read our career page to find out how to get your application noticed, and what the next steps are in our application process. 

Email your resume and cover letter to Catriona – catriona@uPaged.com

Want to really win us over? Show us your Git and/or send us a cover letter and tell us what your superpower is and why you think you’d be a good fit for uPaged. See our tips on How We Hire (above)

Don’t let the job title deceive you – this is something else altogether that we’ve created so it’s perfectly matched to our business needs

Are numbers your thing? Are you a data wrangler? Are you all about the facts and figures and digging deep to identify trends and extract insights to inform business decisions? Do you want a challenging role that allows you to take a lead on getting under the skin of our business, determining where the data will come from and extracting it so that each business area can make key decisions about our users (healthcare talent) and customers (healthcare organisations), and business strategy? Are you bursting with ideas about how to do things better when it comes to business intelligence and using technology to help get you there? Keen to join a growing and innovative health-rec-tech startup? If so, we have the perfect job for you.

ABOUT THE ROLE: Your mission is to establish and then own the data analysis and business intelligence function for the business. This is a newly created hybrid role that combines data analysis and business intelligence functions and tasks – you’ll be determining where we gather information from, establishing the processes for extracting the data, and then reporting on that data in a timely manner.

The core of what you do will be building our ‘data lake’ and then working with team members to determine the schema required for each business function, to ensure we have the data and intelligence we need so we can outpace the competition, identify new opportunities, and avoid costly errors.

You’ll be working to deliver genuine insights for both sides of our marketplace, which serves healthcare organisations (B2B) (our paying customers), and healthcare workers (B2C) (our users).

You’ll work closely with subject matter experts from each business area (Finance, IT, Marketing, Product, Customer Success, Business Development and Operations) to establish what their data and business intelligence needs are, and support the founder as required.
You’ll be starting from zero to establish the volume, variety, veracity, velocity, visualisation and value points for the business.

Your remit:

• Determine priorities for the collection, review and reporting of data required for each business function
• Establish the what, how and when of the data we need and how it will be reported
• Gather, review, critically evaluate, validate, organise and create great reports and/or dashboards and/or visualisations required for each business area
• Create dashboards and nalyse data to find answers to specific questions from each business area and identify patterns and trends
• Identify, track, and report on key measurements of success in product deployments to monitor the impact of features released to the market
• Profile the landscape we are disrupting and develop our competitor analysis
• Conduct data profiling to identify and understand anomalies
• Plan and build customer-facing dashboards for reporting to our customers about their usage, costs, and more
• You’ll work with the founder to provide brilliant data and insights to support our future capital raises

TOOLS WE USE:

We work on Macs so you’re ok with iOS | Ontraport | Excel/GoogleSheets | Word/GoogleDocs | Powerpoint/GoogleSlides | Trello | Canva | Slack | Zendesk | FreshDesk | LiveChat | Facebook Business | WordPress | Squarespace | Google Analytics | Confluence | Jira | Smartlook | and of course, our proprietary (and very clever) tech.

Our stack comprises React | React Native | Node.js | AWS | MongoDB | OneSignal | Sendgrid among others.

You’ll likely be a master of PowerBI and Tableau but as this role is a first, we’re happy for you to take a lead on the tools you need to do your job.

ABOUT YOU: Analysis is your superpower and data is your thing. You’re commercially aware and always have an eye on the big picture, and like to connect the dots across the business.

You’ll have a minimum of 1 year of full-time equivalent work experience, preferably gained in a corporate environment. Our ideal applicant can add value to the team with the experience or skills we don’t already have. We need someone who won’t just validate what we already know, or just tell us what we want to hear, but someone who can challenge us and uncover what don’t we know, that we don’t know.

You:

• Have an insatiable desire to see businesses succeed and continually improve
• Love report writing
• Ask lots of questions and challenge the status quo
• Have an abundance of energy, enthusiasm and positivity
• Are willing to learn new software and programs as well as research and introduce new solutions to improve the way our business operates
• Thrive in a dynamic, collaborative environment and you’re comfortable navigating ambiguity
• Find creative problem-solving, fulfilling and challenging
• Are self-motivated, entrepreneurial, and eager to learn, even if that means self-paced and self-initiated learning
• Adapt quickly to changing priorities and user and customer needs
• Have a clear, warm, professional, engaging and informative style
• Use your initiative rather than waiting for instruction

Healthcare/Nursing/Medical experience is preferable but it’s not a deal-breaker if you don’t have it.

ABOUT US: We’re shaking up the way nurses, doctors and allied healthcare workers source work opportunities perfectly matched to their needs, and how hospitals and healthcare facilities fill gaps in their workforce.

uPaged is the first online marketplace of its kind in the world, connecting the healthcare workforce in a more informed and meaningful way

Some call it HealthRecTech (aka: Healthcare Recruitment Tech) but it’s a marketplace – we liken it to Amazon (think marketplace); Uber (for its convenience), and Hinge (for its informed decision-making) in a mash-up with TripAdvisor (for its feedback loop of 2-way ratings and testimonials).

We call it uPaged because, in healthcare, you only page the specialists.

We enjoy working alongside a fun and awesome crew of talented, highly self-motivated and driven humans, who share a passion for technology and shaping the future of healthcare service delivery.

WHAT WE OFFER:

Employee Stock Ownership Plan: Generous ESOP scheme after a qualifying period.

Hybrid Work Environment: While our preference is for a Sydney-based candidate so you can pop into our office when needed (usually once or twice a week), we also work from home around business needs.

Flexibility: Our usual business hours are 9:00 am to 5:30 pm Monday to Friday and we have daily team standups at 9:00 am Monday to Thursday and on Friday at lunchtime that isn’t negotiable, however, all requests for a level of flexibility outside of these hours will be considered after a probationary period.

Career Development and Training: Grow with us and find your future roles within our team. Multiple opportunities to build your experience and learn new skills on the job and/or through formal and informal hard and soft skills training.

Tools: We’ll set you up with the tech and tools you need to do your job in the office and remotely.

Need to know: We’re vaccinated. It’s our expectation that new joiners to our team are too.

GOT ANY QUESTIONS BEFORE YOU APPLY? We’re happy to help. For an informal chat call Catriona on 0450 892 167 between 10:00 and 6:00 pm Monday to Friday.

HOW TO APPLY: Email your resume and cover letter to Catriona – catriona@uPaged.com Want to really win us over? Tell us what your superpower is in your cover letter and why you think you’d be a good fit for uPaged.

This is a unique a very exciting role working across 2 dynamic technology startups.

We’re looking for an Accounts Assistant with a sharp eye for detail, positive energy and a can-do attitude to work across a large range of duties and tasks within our finance function.

While employed by uPaged, the role will also work 50% of the time in our sister business, HeadBox, with whom we share office space in Surry Hills. This is an exciting role that will enable you to work across two of Australia’s most dynamic and rapidly scaling technology marketplaces as they expand nationwide.

A Bit About uPaged

We’re shaking up the way nurses, doctors and allied healthcare workers source work, and how hospitals and healthcare facilities fill gaps in their workforce.

uPaged is the first online marketplace of its kind in the world, connecting the healthcare workforce in a more informed and meaningful way.

Inspired by Amazon and its marketplace, by Uber for its convenience, by Hinge for the informed decision making it enables, and by TripAdvisor for its feedback loop of 2-way ratings and testimonials, we call it uPaged, because in healthcare, you only page the specialists.

We enjoy working alongside a fun and awesome crew of talented, highly self-motivated and driven humans, who share a passion for technology and shaping the future of healthcare service delivery.

A Bit About HeadBox

At HeadBox, our purpose is simple. We connect people and spaces to make brilliant things happen.

But it’s not always been straightforward to hire or host at an amazing venue. In fact, prior to the company’s inception in 2015, it was the exact opposite. Our business was born from frustration at the outdated, slow, inefficient and time-consuming venue booking process that anyone looking to book a space had to endure.

Since then, we’ve uncovered more challenges faced by corporates, venue managers and people looking for venue space but our purpose has always remained the same. We’ve spent the last few years becoming obsessed with our customers and their problems so that we can build products, tools and features to make their lives easier. Think of it as human-kind event-tech. Our ecosystem of products make event and venue management simple, secure and transparent, whether you want to hire a space or host an event.

HeadBox Australia launched in 2020 led by Ali Lord, ex-Head of Events at Dentsu Aegis UK. In her previous role, Ali was one of the early adopters of the HeadBox Business technology and experienced first hand the benefits and efficiencies it provides corporations. Ali quickly knew this was a product she had to bring back to Australia.

HeadBox are now in the process of taking Australia by storm and are looking for a new team member to join us on this exciting journey.

The Role

Reporting into the Finance Manager you will play a vital role in both businesses by maintaining financial records and assisting with the general operations of the finance function.

This role has a wealth of variety on offer as you’ll be exposed to all areas of the business as new customers join and the teams win new business.

Responsibilities

• Monitoring daily accounts communications and answering any queries;
• Preparing payrolls for internal and external staff members;
• Ensuring payments, amounts and records are correct;
• Working with spreadsheets, sales and purchase ledgers and journals;
• Recording and filing cash transactions;
• Controlling credit and chasing debt;
• Invoice processing and filing;
• Processing expense requests for the accountant to approve;
• Bank reconciliation;
• Liaising with third party providers, clients and suppliers;
• Updating and maintaining procedural documentation.

Miscellaneous Support:

• Assisting the operations team with ad hoc tasks from time to time;
• Assisting and supporting the commercial teams with finance-related queries.

About You

• Hold strong attention to detail;
• Strong sense of integrity;
• Excellent written communication skills;
• Natural curiosity and drive to solve problems;
• Demonstrated capacity to learn new skills as required;
• Demonstrated ability to meet and maintain deadlines;
• Ability to proactively seek ways to provide better service to clients.

Ideally, you will have skills similar to the below

• 12 months commercial experience in this position or similar roles, such as Accounts Receivable, Accounts Payable, Bookkeeping;
• Experience with Xero or MYOB;
• Experience with MS Office;
• Intermediate Excel spreadsheet skills;
• Diploma or Certificate qualification in Bookkeeping or Accounting.

Experience in the following is also highly desirable:

• FoundU (Payroll Management Software);
• HubDoc (Document Collection & Management Software);
• Stripe (Online Payment Processing Software);
• Hubspot (Customer Relationship Management Software);
• Ontraport (Customer Relationship Management Software).

Pay and Details

• Hours: Full time;
• Status: Permanent;
• Primary Location: Spaces Surry Hills; 111 Flinders Street;
• 4 weeks annual leave per year based on your Ordinary hours of work.

Perks

• Access to uPaged’s Employee Share Ownership Plan (ESOP);
• Flexi-hours and ability to work from home (standard office hours are 9am – 5pm);
• Volunteering days to contribute to the HeadBox Social Mission;
• Regular training sessions with Senior Management or external providers;
• A company MacBook.

We are 100% committed to building a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability – we would love to hear from you.

If this sounds like the ideal opportunity for you, send your cover letter and CV to catriona@uPaged.com

NB: We do not offer sponsorship. Applicants must be an Australian Citizen or have permanent residency. We will not process applications from overseas-based candidates – you must be able to interview in person, in Sydney in the coming days.

Need to know: We’re vaccinated. It’s our expectation that new joiners to our team are too.

GOT ANY QUESTIONS BEFORE YOU APPLY? We’re happy to help. For an informal chat call Catriona on 0450 892 167 between 10:00 and 6:00 pm Monday to Friday.

HOW TO APPLY: Email your resume and cover letter to Catriona – catriona@uPaged.com Want to really win us over? Tell us what your superpower is in your cover letter and why you think you’d be a good fit for uPaged.